Systems up or down


Remotely accessing a PC from a Mac

  1. Download Microsoft Remote Desktop
  2. Click Open App Store if prompted
    go to app store.png
  3. Click Get
    get app.png
  4. Enter your Apple ID credentials and click Get
    NOTE: These are different to your UniSA credentials. If you have forgotten these details you will need to click Forgot Apple ID or Password? as the UniSA IT Help Desk have no control or access to these accounts.
    apple ID.png
  5. Open Microsft Remote Desktop
    open app.png
  6. Click New
    add connection.png
  7. Enter:
    • a) Connection name: UniSA
    • b) PC name: <3 letters><blue plate number>
    • c) User name: uninet\<unisa user name>
    • d) Password: <unisa password>
  8. Click Close
    connection details.png
  9. Open Connection
    open connection.png
  10. Click Continue for Verify Certificate
    verify cert.png
  11. Log into PC as normal - as if you were sitting in front of the PC on campus
    login as normal.png

Further Assistance

If you require further information or assistance please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.