Instructions to Add Follow-You-Print-Q on Linux Computers


The University of South Australia is upgrading to a new print management solution called ‘PaperCut’ which also provides ‘follow you printing’.

The transition to the new solution will occur in stages through until the end of 2023 and during this time both the old and new solutions will be supported. Signage will be placed on printers once they have been migrated to PaperCut.

During this transition stage, AskIT pages will highlight where instructions differ from the old solution and when utilising PaperCut.

For further information on PaperCut please see the What’s New page.

IMPORTANT INFORMATION: Linux is not a UniSA supported Operating System.

NOTE: Ubuntu is the preferred distribution to interact with Windows based infrastructure. This guide was built using Ubuntu 16.04 LTS. If you are using an unfamiliar distribution of Linux or older version of Ubuntu you unfortunately will not be able to use the Follow-You printing option. Distributions that have had difficulty printing are Centos, Fedora and Slackware. Distributions that have successfully been setup are Ubuntu 14.x LTS or higher, Mint and PCBSD.

  1. Obtain the FujiXerox linux PPD debian package from the FujiXerox FTP server:
  2. Install the content of the .deb package onto your machine from the Terminal.
    Screenshot of installation failed repair
    NOTE: If this install fails due to dependency issues then you will need to get the dependencies first. In the Terminal type:
    Screenshot of installing package
    This should install the libraries needed for the printer PPD file to function including the Printer Filters.
  3. Make note of the location of the fxlinux PPD file that is extracted from the DEB package so that you can point your Printer connection to it during the wizard walkthrough later in the document.
  4. Open System Preferences
  5. Open Printers
    Screenshot of System Settings
  6. Click Add
    Screenshot of Add Printer button
  7. Choose Windows Printer via SAMBA
  8. Enter URL for Follow-You-Print-Q: smb:// into smb://
  9. Click Browse...
    Screenshot of New Printer options
  10. Enter your UniSA credentials:
    Username: <your UniSA username>
    Domain: UNINET
    Password: <your UniSA password>
    At this point you may also be challenged to install extra dependencies for CUPS and CIFS so that you can interact with Windows based machines. The wizard will allow you to do this as you progress through.
  11. Click OK
     Screenshot of authenticate pop-up
  12. Select Follow‐You‐Print‐Q
  13. Click OK
    Screenshot of SMB Browser
  14. Enter your UniSA credentials to be used by the Print Spooler :
    Username: UNINET\<your UniSA username>
    NOTE: You MUST use the domain UNINET in uppercase for this authentication.
    Password: <your UniSA password>
    Screenshot of Authentication pop-up
  15. Click Forward
    As indicated on screen shot under Step 9.
  16. Ubuntu will now search for printer drivers.
  17. Select Provide PPD file
  18. Click Browse option
    Screenshot of selecting Provide PPD file option
  19. Locate the PPD file and click Open
  20. Click Forward
    Screenshot of PPD file located and Forward option
  21. Adjust Description (optional)
    We recommend UniSA Follow-You-Print-Q
  22. Click Apply
    Screenshot of printer description
  23. Click Cancel
    NOTE: This will be tested further on.
    Screenshot of Canceling test page option
  24. Double click you new printer for Printer Properties
  25. Choose Printer Options
  26. Change 2‐Sided Print: to Duplex printing (Flip on long edge)
  27. Change Output Color: to Black and White
    NOTE: These settings are so you incur minimum costs for printing. If you do need to print in Color or on a Single Side of each page, then you can change these settings, as you desire.
  28. Click Apply
    Screenshot of Printer Options
  29. Click Settings
  30. Click Print Test Page
    The test job has now been submitted to the Follow-You print queue. Find a nearby Multifunction device and tap your Proximity Card against the reader to release your test print.
    Screenshot of Printer Options

NOTE: If your test print job does not come out of the printer/multifunction device, please call the IT Help Desk to arrange a wireless/Follow-me appointment.

IMPORTANT INFORMATION: Linux is not a UniSA supported Operating System.

As an example, we will use the Mint Distro to show how to configure your device for using the PaperCut Follow You print queue.

As a rule, the settings are pretty straight forward and can be applied to any Linux Distribution but it is up to the individual to become familiar with and research how to connect and use Windows Network Shared printers with Linux.

The summary process is:-

  • Ensure Samba is installed on your Linux device. (This usually comes as default on modern Linux releases.)
  • Configure your Windows Spooler or Samba print queue to:
    • Use the network print share: smb://
    • Use a Generic driver for PCL or Postscript as these are the easiest to configure and most compatible.
    • When authenticating to the print queue, use the format for your username when prompted.
    • Set your default options for Black and White, Duplex printing. (This is the most cost effective configuration for printing.

Detailed steps using Linux Mint as the example

  1. Select your Printers Control panel
  2. Select “Add” to begin adding the printer.
  3. Choose a Windows Network or Samba printer type for use.
  4. Type in the network share for the Windows Printer: smb://
  5. Remember case sensitivity matters in Linux/Unix.
  6. Allow the driver to Prompt for user authentication when submitting a print job.
  7. Click “Next” or “Forward” to move on.
  8. Now choose your driver. Choose the “Generic” driver.
  9. Then choose the driver type of Postscript. If it is available, you could also choose a PCL 6 driver. We find that the Postscript driver is the most compatible with MultiFunction Devices across models and manufacturers.
  10. Moving forward you can now continue to configure your driver for default actions like Duplex and Monochrome printing.
  11. Now test your new print queue by creating a test document in a text editor. When you submit your job to the Follow You queue, you should be prompted for authentication.
  12. Use the following format for your username: <username>

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.