How can I delete or manage Follow-You Print jobs?

NOTE: The below will prevent you from being charged for the unwanted print job(s). 

  1. Go to equitrac
  2. If prompted, click Continue to this website (not recommended).
    Screenshot of warning regarding problem with website's security certificate
  3. Log in with your UniSA credentials
    • User ID: <your UniSA user name>
    • Password: <your UniSA password>
  4. Click Login
    Screenshot of Login page
  5. Click desired print job
  6. Click Delete
    Screenshot of selecting print job to delete
  7. Click Delete to confirm
    Screenshot of confirming you want to delete
  8. System will show Deleting selected job...
    Screenshot of deleting in progress
  9. Repeat Steps 5 - 8 for other print jobs you wish to delete, otherwise the system will show No print jobs available.
    NOTE: You may wish to hit Refresh to check there are no more print jobs.
    Screenshot of no print jobs
  1. Go to PaperCut portal
  2. Log in with your UniSA credentials
    • Username: <your UniSA user name>
    • Password: <your UniSA password>
  3. Click Log in
  4. After logging in click on the Jobs Pending Release from the Left hand menu
  5. Click CANCEL on the jobs you do not require. Alternatively use the CANCEL ALL option if you want to remove ALL your queued jobs.
  6. Click Refresh Now to view the update.

For further information related to student quota please see Printer Allowance/Costs.

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.