How do I setup password recovery via SMS?

  1. Go to Setup Recovery
  2. Enter UniSA Username
  3. Enter UniSA ID#
  4. Click Continue
    Screenshot of login screen
  5. Click Add SMS
    Screenshot of SMS Add option screen
  6. Enter mobile number
    NOTE: Make sure you enter 10 digits, starting with a zero and no spaces. The system will change the zero to a + and the country code.
  7. Click Verify
    Screenshot of where you enter your mobile number
  8. Enter temporary code sent to your mobile
    NOTE: It should take no longer than a couple of seconds for the code to come through to your mobile. If after a minute, check your mobile number and if entered incorrectly click "Click here to cancel this verification request." to be taken back to Step 5 above.
  9. Click Submit
    Screenshot of where you enter temporary verification code
  10. System will confirm Success
    Screenshot of temporary verification code success
  11. Click Return to recovery list
  12. Your mobile number is now listed under SMS Value
    Screenshot of SMS recovery option now available

Further Assistance

If you require further information or assistance please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.