Please be vigilant when accessing links sent to you via email, and do not enter your university credentials into any page you reach by selecting an email link unless you are certain the email is legitimate and from a trusted source.
If you have concerns about the validity of any email you receive you should always send the email to the IT Help Desk as an attachment (DO NOT simply click forward on the original email).
Sadly, Phishing is all too common these days and it is a con game that scammers use to collect personal information from unsuspecting users.
The UniSA IT Help Desk will NEVER ask you to verify your username and password and/or personal information via email, they will always speak to you over the phone and verify your identity.
Unfortunately, phishing can also be conducted through hoax phone calls. If you receive a phone call claiming to be from the IT Help Desk you are welcome (and encouraged) to ask for a job reference number, you can then call the UniSA IT Help Desk (after locating their contact number on the UniSA website) and quote the reference number to confirm you are speaking with a UniSA staff member.
The below have already been reported to the IT Help Desk and action has been taken to prevent any further harm to UniSA user accounts. If, however, you have responded to a phishing email (whether listed below or not) you need to IMMEDIATELY change your password to something completely different to what you previously had.
If you receive one of the listed below examples after the date initially reported please forward the email to the IT Help Desk as an attachment (DO NOT just click forward on the email) because there could be another outbreak.
If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.
