Systems up or down

 

Feedback

A selection of unsolicited comments from staff and students.

You can provide specific feedback by clicking here Staff and Students.

March 2019

Overall how would you rate the service you have been given for this request: Above Expectations [A1]
Please provide comment on why you rated the service as you did for this request: The time this took to resolve the issue was so short!

March 2019

Overall how would you rate the service you have been given for this request: Above Expectations [A1]
Please provide comment on why you rated the service as you did for this request: The request was acted on very promptly and was done very well.

Feb 2019

Overall how would you rate the service you have been given for this request: Above Expectations [A1]
Please provide comment on why you rated the service as you did for this request: Roger was very knowledgeable and helpful. I also appreciated him talking me through his actions while he had remote access to my computer - this was very helpful in understanding the potential source of the initial issue and the steps he was taking to resolve it.

Feb 2019

Overall how would you rate the service you have been given for this request: Above Expectations [A1]
Please provide comment on why you rated the service as you did for this request: Brad went out of his to deal with the issues

Feb 2019

Overall how would you rate the service you have been given for this request: Above Expectations [A1]
Please provide comment on why you rated the service as you did for this request: Daniel is super efficient and solves all the tech problems in our main MBA teaching space.

Feb 2019

Overall how would you rate the service you have been given for this request: Above Expectations [A1]
Please provide comment on why you rated the service as you did for this request: The staff came in the same afternoon I requested and solved the problem very quickly. Also, he was very polite and friendly.

Feb 2019

Overall how would you rate the service you have been given for this request: Above Expectations [A1]
Please provide comment on why you rated the service as you did for this request: Exellent response time.

Further Assistance

If you require further information or assistance please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.