Systems up or down


UCB Telephone Queue addition/removal of queue to already active UCB account

This form will ONLY be accepted from UniSA staff

NOTE: If the staff member is currently unable to login in and to receive telephone calls through UCB/TouchPoint please complete UCB Telephone Queue Account Creation form instead of below.


The use of all Information Technology (IT) facilities at the University of South Australia, including the UniSA wired and wireless networks, is subject to the University's Acceptable use of Information Technology (IT) facilities policy

NOTE: If the account is only part of the UCB queue being removed the entire account will be removed to free up licenses.


Terms and Conditions

I understand and acknowledge that it's my responsibility to ensure the information I have provided above is accurate and have already discussed this change with involved parties.



Further Assistance

If you require further information or assistance please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.