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Removing pst files from an Outlook profile outside of Outlook client

  1. Search for Control Panel and open it
    closing_PST_1.png
  2. Change the View By field to Large Icons
  3. Select Mail applet
    closing_PST_2.png
  4. Select Email Accounts
    closing_PST_3.png
  5. Select Data Files tab
    NOTE: The next step will not delete these files from the storage location, but will remove the association with Outlook to allow it to start.
  6. Select listed file containing \\?\UNC at the start of the Location path
  7. Click Remove
  8. Repeat Steps 6 - 7 for remaining Locations starting with \\?\UNC
  9. Click Close on all open windows
    closing_PST_4.png
  10. Open Outlook as normal

For step by step instruction (including screen shots) on how to open a specific PST file see the opening a PST file page.

Further Assistance

If you require further information or assistance please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.