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Outlook Plugin

Mimecast for Outlook allows you to gain access to your Mimecast services from inside Microsoft Outlook, by using the Mimecast ribbon.

This provides similar functionality to that of accessing your Personal Portal (User Guides).

After installation, the Mimecast for Outlook plugin will be available on your Outlook client ribbon:
Mimecast Ribbon

Manage Personal Hold Queues

  1. Click On Hold Messages under the Mimecast Ribbon
    NOTE:     Instructions on how to install can be found here.
  2. Click either Personal On Hold or Moderated On Hold
  3. Select one or more messages
  4. Click either:
    A) Reject and then:
         A.1) Reject Message; or
         A.2) Reject Message and Block Address; or
         A.3) Reject Message and Block Domain
    B) Release     and then:
         B.1) Release Message; or
         B.2) Release Message and Permit Address; or
         B.3) Release Message and Permit Domain

Or step by step instructions (including screenshots) can be found on the how do I view moderated on hold messages? page.

Block Sender

Three options:

  1. Right mouse click on the email you wish to block, select Block Sender and then select either:
    • A) Sender's Address; or
    • B) Sender's Domain 
  2. Select the desired email, under the Mimecast Ribbon click on Block Sender dropdown menu and then select either:
    NOTE: Instructions on how to install can be found here.
    • A) Sender's Address; or
    • B) Sender's Domain 
  3. Double click to open the desired email, under the Mimecast Ribbon select either:
    • A) Sender's Address; or
    • B) Sender's Domain

Or step by step instructions (including screenshots) can be found on the How do I block a sender's message or domain? page.

Report Spam/Phishing

Three options:

  1. Right mouse click on the email you wish to report, select Report Spam and then select either:
    • A) Report Spam; or
    • B) Report Phishing 
  2. Select the desired email, under the Mimecast Ribbon click on Block Sender dropdown menu and then select either:
    NOTE: Instructions on how to install can be found here.
    • A) Report Spam; or
    • B) Report Phishing 
  3. Double click to open the desired email, under the Mimecast Ribbon select either:
    • A) Report Spam; or
    • B) Report Phishing

Or step by step instructions (including screenshots) can be found on the How do I report Spam/Phishing? page.

Managing Senders

Mimecast for Outlook allows you to manage your list of addresses/domains blocked, permitted, and automatically allowed through. All of these options are available through the Managed Senders view.

The Managed Senders section is split into 3 sections which can be managed separately:

  1. Blocked: The sender addresses and domains that have been manually added to your blocked list (e.g. they've been flagged as spam).
  2. Permitted: The sender addresses and domains that have been manually added to your permitted list.
  3. Auto Permitted: The sender addresses and domains that are automatically added to your permitted list because you have already sent email to them.

For step by step instructions (including screenshots) on the different options please see the Managing Senders page.

Installing Mimecast for Outlook Plugin

The Mimecast for Outlook plugin can be installed using the Software Center (ONLY available on UniSA Blue Plated devices). The following will walk you through installing software through the Software Center.

Instructions on how to utilise this helpful tool can be found here.