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Forwarding Calls on NEC telephones

Forward All Calls (FDA)

This feature means that all incoming calls will be forwarded to the set number.

This is often used by staff who work between 2 or more office locations or do not wish to be disturbed at this point and will listen to voice messages at another time.

  1. Pick up the handset
  2. If FDA is flashing then all calls are being forwarded
  3. Hang up the handset

Or step by step instructions (including photos) can be found on the How do I tell if Forward All (FDA) Calls is Active? page.

  1. Pick up the handset
  2. Press FDA
  3. The phone's screen will display Forward
  4. Enter the number you want to program. If you make a mistake turn off FDA and repeat above steps.
    NOTE: Don't forget to add 0 to the start of external/mobile numbers.
  5. The phone's screen will display Forward Set
  6. Hang up the handset

Step by step instructions (including photos) can be found on the How do I enable Forward All (FDA) Calls? page.

  1. Pick up the handset
  2. Press FDA
  3. The phone's screen will display Forward Cancel
  4. Hang up the handset

Or step by step instructions (including photos) can be found on the How do I turn off Forward All (FDA) Calls? page.

Forward Calls On No Answer (FDN)

This feature means that any incoming calls which are not answered after a certain period of time will be forwarded to the set number. 

The forwarded number is quite often voicemail (x26700) or a Personal Assistant's extension or a mobile number.

  1. Pick up the handset
  2. Press >>>
  3. If FDN is flashing then calls are being forwarded when there is no answer
  4. Hang up the handset

Or step by step instructions (including photos) can be found on the How do I tell if Forward Calls On No Answer (FDN) is Active? page.

  1. Pick up the handset
  2. Press >>>
  3. Press FDN
  4. The phone's screen will display Forward
  5. Enter the number you want to program
    NOTE: Don't forget to add 0 to the start of external/mobile numbers.
    NOTE: If you make a mistake turn off FDN and repeat above steps.
  6. The phone's screen will display Forward Set
  7. Hang up the handset

Or step by step instructions (including photos) can be found on the How do I enable Forward Calls On No Answer (FDN)? page.

  1. Pick up the handset
  2. Press >>>
  3. Press FDN
  4. The phone's screen will display Forward Cancel
  5. Hang up the handset

Or step by step instructions (including photos) can be found on the How do I turn off Forward Calls On No Answer (FDN)? page.

Forward Calls On Busy (FDB)

This feature means that any incoming calls which occur while you are already using your extension will be forwarded to the set number. 

The forwarded number is quite often voicemail (x26700) or a Personal Assistant's extension.

  1. Pick up the handset
  2. If FDB is flashing then all calls are being forwarded when your phone is busy
  3. Hang up the handset

Or step by step instructions (including photos) can be found on the How do I tell if Forward Calls On Busy (FDB) is Active? page.

  1. Pick up the handset
  2. Press FDB
  3. The phone's screen will display Forward
  4. Enter the number you want to program
    NOTE: Don't forget to add 0 to the start of external/mobile numbers.
    NOTE: If you make a mistake turn off FDB and repeat above steps.
  5. The phone's screen will display Forward Set
  6. Hang up the handset

Or step by step instructions (including photos) can be found on the How do I enable Forward Calls On Busy (FDB)? page.

  1. Pick up the handset
  2. Press FDB
  3. The phone's screen will display Forward Cancel
  4. Hang up the handset

Or step by step instructions (including photos) can be found on the How do I turn off Forward Calls On Busy (FDB)? page.