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Voicemail on NEC telephones

Is voicemail automatically available on UniSA phones?

By default voicemail is not active on telephones.

You are able to check to see if voicemail is on your extension through Outlook/OWA.
You are able to request voicemail activation through the Update telephone directory online form.

How do I configure my voicemail?

  1. Dial 26700
  2. Enter your PIN
    NOTE:     If you are unsure of what your PIN is you can reset it through Outlook/OWA.
  3. Follow automated setup wizard prompts

How do I record a voicemail greetings?

  1. Dial 26700
  2. Enter your PIN
    NOTE:     If you are unsure of what your PIN is you can reset it through Outlook/OWA.
  3. Say Personal Options or Press 6
    NOTE: Corresponding numeric options will only work if Touchtone Interface is enabled.
  4. Say Telephone Greeting or Press 1 to turn on/off;
    OR
    Say Record Greeting or Press 2
  5. Press 1 to record a personal greeting;
    OR 
    Press 2 to record an 'Out of Office' greeting;
    OR
    Press 3 to record your name (Voice signature)
  6. Press * to cancel;
    OR 
    Press 0 to repeat the menu options

Do NEC phones indicate when there is a voicemail?

The light on the top right corner of the telephone display screen will flash.

How do I retrieve messages via a phone?

From phone extension which is linked to voicemail:

  1. Dial 26700
  2. Enter your PIN
    NOTE:     If you are unsure of what your PIN is you can reset it through Outlook/OWA.
  3. Follow voice prompts

From a different phone extension:

  1. Dial 26700
  2. Press *
  3. Enter your Extension Number
  4. Enter your PIN
    NOTE:     If you are unsure of what your PIN is you can reset it through Outlook/OWA.
  5. Press #
  6. Follow voice prompts

From off campus:

  1. Dial 830 26700
  2. Enter your Extension Number
  3. Enter your PIN
    NOTE:     If you are unsure of what your PIN is you can reset it through Outlook/OWA.
  4. Press #
  5. Follow voice prompts

How do I end voicemail messages?

  1. Dial 26700
  2. Enter your PIN
    NOTE:     If you are unsure of what your PIN is you can reset it through Outlook/OWA.
  3. Follow voice prompts to listen to message(s)
  4. While listening to a voicemail say End or Press 33
  5. Follow voice prompts to listen to next message(s)

How do I slow down/speed up voicemail play back via phone?

While listening to a voicemail either:

  • Say Slow Down or Press 4;
    OR
  • Say Faster or Press 6

How do I reset my voicemail PIN from my phone?

You can force your voicemail PIN to be reset by trying to log in on a handset unsuccessfully 5 times (3 tries per call) and Exchange will send an email to you with a new PIN.

If the voicemail IS NOT on a shared extension or a PhD students phone you can also reset via Outlook.

How do I turn on/off the Out-Of-Office status?

  1. Dial x26700
  2. Enter your PIN
    NOTE:     If you are unsure of what your PIN is you can reset it through Outlook/OWA.
  3. Say Personal Options or Press 6
    NOTE:     Corresponding numeric options will only work if Touchtone Interface is enabled.
  4. Press 1