1. Intranet
  2. AskIT
  3. Staff
  4. Network, Telephony, Wireless & VPN
  5. Telephone System
  6. Call Queues

Systems up or down

 

Signing out of a Call Queue through Webex

To stop receiving queue calls:

  1. Click Call settings
    call-settings.png
  2. Click Open Call Preferences
  3. Scroll down to view the Call queue
  4. Click Click here to access your call queues settings
    call-queues-raw.png
  5. Click Call Control
  6. Click Call Centre Queues
  7. Change Status dropdown from Available to Signed Out
    call-queues-sign-out-raw.png

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.