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Skype for Business

Skype for Business was formerly known as Lync but was re-branded. It is a communications platform that allows you to interact with your contacts using instant messaging (IM), audio, video conversations, and Skype for Business Meetings. It runs on Windows and Mac operating systems, and on mobile devices.

For a short introductory video see what is Skype for Business page.

  • Instant messaging (Online chat sessions, including group chat)
  • Presence / availability status indicator
  • Meetings / Video Conferencing (including use of Video, Whiteboard, and Polls)
  • Teleconferencing
  • File Sharing
  • Present Programs
  • Present your screen during meetings or give control to others

For more specific details for the features listed above please see the Skype for Business page.


Show Menu:

  • Displays the main menu that allows you to perform various functions including signing in and signing out, updating your status, setting preferences and updating the default configuration, etc.

Presence Button/Indicator:

  • Indicates your current Presence Status (see Summary of Presence Indicators) and can be used to manually update your status, specify or create a location, and several other functions. The presence is something that is informed by Outlook calendar based on what events you have on during the day.

Availability Status:

  • Displays whether or not you are currently available.

Location Indicator:

  • Displays your current location (if a location has been specified).  Position your cursor over the Location indicator to display location text.

Type a Note:

  • Allows you to enter a Personal Note to be displayed to contacts.


  • Allows you to search for contacts by name, telephone number and email address.

Contact Lists:

  • Lists all your contacts, including recent contacts, and distribution lists or contact groups you have created.


  • Lists past conversations, missed messages.


  • Lists any meetings you have scheduled for the day, displaying Skype meetings in blue.

For a short tutorial video see the Skype for Business overview page.