OnTask is a tool designed to improve the academic experience of students through the delivery of timely, personalised and actionable student feedback throughout their participation in a course. This tool is available to staff at UniSA and can be added to course sites as an External tool – staff help resources can be found here 

OnTask sources student data from your course site and matches it with course enrolment data. This then enables you to send tailored messages to the students enrolled in your courses based on: 1) their interaction with your learnonline course site, and/or 2) additional course related data you manually add to the tool. Used in this way, you can tailor messaging to different sub-sets of students based on how they are interacting with the course site or performing in assessments. 

While this tool can be a time saver for communicating with your students once set up, careful planning and consideration needs to be given initially relating to: 

  • how the tool might be used in your course (is it the best tool for the job?), 
  • when the best times to message your students would be (where are your sticking points or times students would really benefit?), and  
  • what needs to go into your message to get students moving in the direction you want (what data/metrics can you use and what behaviours/strategies do you want to encourage?) 



The following sessions will be delivered in two linked parts. Part 1 is very much an introduction to what OnTask is, the key features of the tool, and the planning strategies that needs to occur before sending your first messages. Next, in Part 2 we will dive into more detail about how to craft your messages, the types of language you can use, and how you can be most effective in your use of the tool.  

If you are relatively new to the tool, we recommend you come along to Part 1 to ensure you have a solid foundation. If you’re more familiar with the tool and ready to start writing, jump into Part 2 (but we’ll be assuming you have all the basics covered).    

All sessions will be held via Zoom, with meeting links to be sent out following registration. 

Any questions about the sessions or the tool, please contact Dr Amanda Richardson – amanda.richardson@unisa.edu.au 


OnTask Part 1: Thinking about using OnTask? (1 hour) 

Have you heard about OnTask and are interested in finding out whether it would be useful for your course? Well, come along to Part 1 of the Using OnTask series that will take you through the process of nutting out: 

  • What you want to achieve in your course, 
  • What OnTask can actually do for you, 
  • Mapping out your messaging plan, 
  • And how to get started! 


At the end of this session you should have a clearer idea of what you could achieve with OnTask and whether it is something you would like to pursue and develop further for use in your own course. If so, we recommend also booking into Part 2: Making your message work. 

This session is offered online and for the optimal experience it is advised participants join using a dedicated headset and webcam. 

Go to the Workshops page for details on how to book for the workshop. 


OnTask Part 2: Making your OnTask message work (1 hour) 

Do you have a rough idea of OnTask and how it works? Have you previously attended Part 1: Thinking about using OnTask and are ready to dive into developing your own messages? If so, this is the session for you! 

In this second part of the workshop series, we will start to move into crafting your messages using OnTask, covering off on: 

  • Key dos and don’ts when writing your message, 
  • Evaluating the online data available to you in your course and how this fits with your messaging plan, 
  • Creating filters/conditions that allow you to tailor your messages based on student data. 


At the end of this session, you should feel equipped to start crafting your own tailored messages to your students. 


NOTE: This session assumes you have the background knowledge of what OnTask is and broadly how it works. We will not be covering how to add it to your course site etc. in this session. If you’ve never looked at or used OnTask before, you should first attend Part 1: Thinking about using OnTask. 

This session is offered online and for the optimal experience it is advised participants join using a dedicated headset and webcam. 

Go to the Workshops page for details on how to book for the workshop.