Referring Students to Student Services

Students can be referred directly to the Student Engagement Unit (SEU) when you are concerned about:

  • their academic progress
  • their general well-being or
  • any aspect of their health, including mental health, a disability or medical condition, that may be impacting their study.

All our services are voluntary, and we recommend you discuss your referral with the student before submitting an eReferral form.

If you believe that a student is at risk of harming themselves or others, please do not use the eReferral form. If you believe a student needs urgent assistance or support, call the SEU on x28999. If a critical incident has occurred, contact Campus Security who will attend and contact the on-call counsellor.

How it works

  1. Complete the UniSA eReferral submission form.
  2. The student will receive an email notifying them of the referral and inviting them to make an appointment with the appropriate SEU service.
  3. It is up to the student whether they act upon the referral.
  4. If the student makes an appointment with SEU as a result of the referral and attends that appointment, you will receive an email indicating they have been in contact.
  5. If the student decides not to act on the referral within 28 days, you will be notified of the expiry of the referral. The student is still able to make an appointment with SEU services at any time.

Groups of students

To recommend a group of students, please email the SEU, identifying the campus, students and the type of intervention you think is required. You can also call the SEU on x28999 to discuss the situation.