Staff AskIT

IMPORTANT:

Starting Wednesday 5 November, the Self Service portal will no longer be available to request IT support.

Staff: Please raise all your IT support requests via the Interim IT Support page
or by calling IT on (08) 8302 5000.

Students: Please raise all your IT support requests via the Technology at Adelaide University page,
or by calling IT on (08) 8302 5000.

New Staff Induction

Obtain IT Support, hardware, software, data storage and cyber security.

Account & Password

Manage your account access and passwords; Temporary Network Access for Visitors to UniSA; Working from Home/Remotely.

Staff Portal

Access, Navigation etc.

Email, Shared Mailboxes & Distribution Lists

Managing your mailbox and calendar, unsolicited and malicious messages, quotas/limits, Shared Mailboxes, Room Calendars, Distribution Lists and voicemail.

Photo of people using Wireless through laptop

Network, Telephony, Wireless & VPN

All you need to know about connecting to the internet and the UniSA network from on or off campus.

Mobile Phones & Devices

Purchase; Warranty; Billing; Data Plans; Overseas use; Leaving UniSA (Staff Login Required).

Printers

Secure printing, adding a printer.

Cyber Security

Cyber Security is everyone's business. Know how to protect yourself, your data and your University.

Video Conferencing

Suitable Venues & Equipment, Telephone Conferencing.

Photo of Tutor standing in front of students

Teaching

Pools & Barns; Teaching Software and learnOnline.

Research

One-stop-shop for all your research needs including managing and storing your data, hosting, tools and services.

Software, Apps & the SOE

Download software and applications for home and at work, and learn about our Standard Operating Environment.

Hardware, Servers, Hosting & Storage

Recommended and supported items, purchasing, relocating, and disposal, special offers, storage and servers.

Audio Visual

Locate a meeting room or training room with the AV equipment you require, and learn how to use that equipment.

About ISTS

Learn more about ISTS including our key staff, recent and future achievements and sustainability.

Quick Links

IMPORTANT: Starting Wednesday 5 November, the Self Service portal will no longer be available to request IT support. Please raise all your IT support requests via the Interim IT Support page or by calling IT on (08) 8302 5000.