If you have previously enrolled in MFA via the Okta Verify App or SMS, follow the instructions below to enroll in an additional MFA factor
- Visit the website https://unisa.okta.com
- Sign-in with your UniSA credentials
- When prompted, MFA using your previously enrolled factor
- On the landing page, choose the 'Additional Factors' tab then click the 'Enroll SMS MFA' or 'Enroll Okta Verify (App) MFA' option
- Follow the remaining steps for enrolling the selected factor as above
PLEASE NOTE: If you select the option to enroll a factor you have already enrolled, you will receive a '403 Access Forbidden' error.
If you cannot log in using the previously configured MFA factors, please contact the IT Help Desk.