IT Help Desk

IMPORTANT:

The Self Service portal is no longer available to request IT support.

Staff: Please raise all your IT support requests via the Interim IT Support page
or by calling IT on (08) 8302 5000.

Students: Please raise all your IT support requests via the Technology at Adelaide University page,
or by calling IT on (08) 8302 5000.

IT Contact & Support

(08) 8302 5000 or for additional methods of contacting the IT Help Desk, operating hours, and service status.

Supported Devices/Applications

A Personally Owned Device (POD) is another way to access UniSA resources. Description of what is and is not supported.

IT Forms

Hyperlinks to all UniSA IT relevant forms.

learnOnline Support

Available resources for students and staff.

Cyber Security

Description of what information security is, who is responsible and what could happen if users are negligent.

Student & Staff Feedback

Option for students/staff to provide IT related feedback.

Emergency Procedures

Procedures you should follow should you receive a Malicious Phone call/Bomb Threat etc

Further Contacts

Future Student enquiries; International Student enquiries; UniSA Online enquiries; etc

Staff CrowdStrike Issue Remediation

Staff who still have a device stuck in a restarting loop or on a blue screen, and unable to be brought to a Library for remediation today Monday 22nd July 2024.

Quick Links

IMPORTANT: The Self Service portal is no longer available to request IT support. Please raise all your IT support requests via the Interim IT Support page or by calling IT on (08) 8302 5000.