IT Forms for UniSA Staff

Exchange and Staff email

• New Calendar (used for room bookings or equipment etc)
• New Distribution List (NOTE: Can only contain UniSA email addresses)
• New Shared Mailbox (used by course teaching staff or department or team etc)
• Access previous UniSA Staff members mailbox (left UniSA less than 3 months ago)
• Retrieve previous staff members mailbox content from archive (left UniSA over 1 year ago)
• Add/Update Out of Office message (on behalf of a current UniSA staff member who is incapacitated)

Telephones (Desk and Softphones)

• Add/Update Directory
• Add/Update Display name
• Purchase Telephony Equipment (e.g. NEC Telephone, Softphone Extensions, Headsets, etc)
• Moving between Campuses (between the 2 PABXs)
• Change phone access (STD, mobile, etc)
• Change Cost Center Code (ongoing calls for extension numbers)
• 6 Button NEC - Update/change Speed Dial buttons
• 24 Button NEC - Update/change Speed Dial buttons
• UCB account/login creation
• UCB group Added/Removed
• Pickup Group changed/updated

Mobiles (Phones and Devices)

• Purchasing a New Mobile Phone (including current price list of all available mobiles)
• Change Cost Center Code (ongoing calls for mobile phones)
• Global Roaming
• Arrange Data Plan (for mobile phones)
• Arrange Data Plan (for tablet or wifi modem/dongle)
• Porting and Transfer Mobile Number

Network/Data points

• Data Point activation
• Data Point install
• Data Point configuration change
• Data Point relocation
• Data Point audit – is it active?

Wireless

• Wireless Access for Visitors

Software

• Software License Application form (Adobe Creative Cloud, SPSS, NVivo (WAH), Visio, Project, etc)
• NVivo License Key for UniSA owned Mac
• Pool Software Installation Request Form
• SMS Application (used to contact students)

Office Printers

• Add email address to MFD
• PIN to log into MFD

Blue Plated (BP) device

• Local Adminstrator Access

Data Center

• Hosting
• IP Allocation
• Virtual Server (General,  Research or Learning & Teaching Purposes) - ISTS Staff Only
• Firewall Requests - ISTS Staff Only

SharePoint Site Access

• Add/Update Access

Shared Drive Access

• Add/Update Access (UniSA and RDFS)

Temporary Network Access

• Visitor Access to UniSA Equipment

School Funded Print Quota

• Topup Student(s)

Student Data

• "Find a Student" or system accesses (Apply Online, Medici, Sorella and Scholarship Management System) etc are requested through SAS.

AV Support

• Book AV Support for Event

PCMS

• learnOnline High Level Access Request (This is needed to have school admin staff associated against all courses in a school).