1. Intranet
  2. AskIT
  3. Staff
  4. Email, Shared Mailboxes & Distribution Lists
  5. Access Options
  6. Sharing/Delegate

Systems up or down

 

Sharing/Delegating an individual staff member's mailbox

How do I grant someone else access to my whole mailbox or sub-folders/calendar?

  1. Right mouse click on the desired folder
  2. Select Sharing Permissions...
  3. Under the Permissions tab click Add 
  4. Find the desired staff member through the search
  5. Double click on the desired persons name
  6. Click OK 
  7. Select the newly added person
  8. Select desired Permission Level from the drop down
  9. Click OK

Or for step by step instructions (including screenshots) and the difference in access levels see granting someone else access to my whole mailbox or sub-folders/calendar page.

How do I open another person's mailbox after I am granted access by them?

  1. Open Outlook
  2. Select File
  3. Click Account Settings button and then click Account Settings...
  4. Double click your main account
    NOTE: UniSA staff email will default to UniSA Exchange
  5. Click More Settings... 
  6. Select the Advanced tab
  7. Click Add
  8. Type the name or email address of the mailbox and click OK
  9. Click OK
  10. Click Next
  11. Click Finish
  12. Click Close

Or for step by step instructions (including screenshots) see how do I open another person's mailbox page.

How do I gain access to a staff member's mailbox who is no longer employed by the university?

Please complete one of the below forms depending on when the staff member last worked for UniSA:

 

How can I place an Out of Office on an absent staff members mailbox, which I do not currently have access to?

How do I gain access to the mailbox of an absent staff member?

If the staff member has a current contract with the University (even if they are on leave) they themselves need to grant you access or written approval from the Vice Chancellor needs to be sent to the IT Help Desk approving this access.

NOTE: Obtaining the staff member's login details to avoid the above procedure is in breach of IT Policies. If the IT Help Desk become aware of this the staff member's account will be disabled for security purposes and the IT security team will be advised of the incident.

How do I grant someone else access to send on behalf of me?

  1. Click on File
  2. Click Account Settings
  3. Click Delegate Access 
  4. Click Add
  5. Find desired staff member and double click on their name
  6. Click OK 
  7. For Send on Behalf access only change all options to None
  8. Click OK

Or for step by step instructions (including screenshots) and the difference in access levels see granting someone else access to send on behalf of me page.