Systems up or down

 

Sharing/Delegating an individual staff members mailbox

  1. Right mouse click on the desired folder
  2. Select Sharing Permissions...
  3. Under the Permissions tab click Add 
  4. Find the desired staff member through the search
  5. Double click on the desired persons name
  6. Click OK 
  7. Select the newly added person
  8. Select desired Permission Level from the drop down
  9. Click OK

Or for step by step instructions (including screenshots) and the difference in access levels see granting someone else access to my whole mailbox or sub-folders/calendar page.

  1. Open Outlook
  2. Select File
  3. Click Account Settings button and then click Account Settings...
  4. Double click your main account
    NOTE: UniSA staff email will default to UniSA Exchange
  5. Click More Settings... 
  6. Select the Advanced tab
  7. Click Add
  8. Type the name or email address of the mailbox and click OK
  9. Click OK
  10. Click Next
  11. Click Finish
  12. Click Close

Or for step by step instructions (including screenshots) see how do I open another person's mailbox page.

An email needs to be sent to the IT Help Desk containing:

  • written approval from Head of School/Division Director
    NOTE: CC'ing these people in the email does not constitute as approval. You should either seek their written approval first and then forward to the IT Help Desk as an attachment or ask them to email the IT Help Desk directly
  • who needs access and to who's mailbox

An email needs to be sent to the IT Help Desk containing:

  • written approval from Head of School/Division Director/Vice Chancellor for the Out of Office to be added
    NOTE: CC'ing these people in the email does not constitute as approval. You should either seek their written approval first and then forward to the IT Help Desk as an attachment or ask them to email the IT Help Desk directly
  • what you would like the Out of Office message to say

If the staff member has a current contract with the University (even if they are on leave) they themselves need to grant you acces or written approval from the Vice Chancellor needs to be sent to the IT Help Desk approving this access.

NOTE: Obtaining the staff members login details to avoid the above procedure is in breach of IT Policies. If the IT Help Desk become aware of this the staff members account will be disabled for security purposes and the IT security team will be advised of the incident.

  1. Click on File
  2. Click Account Settings
  3. Click Delegate Access 
  4. Click Add
  5. Find desired staff member and double click on their name
  6. Click OK 
  7. For Send on Behalf access only change all options to None
  8. Click OK

Or for step by step instructions (including screenshots) and the difference in access levels see granting someone else access to send on behalf of me page.