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  5. Virtual Private Network (VPN)

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Virtual Private Network (VPN)

Important:

The use of all Information Technology (IT) facilities at the University of South Australia, including the UniSA wired and wireless networks, is subject to the University's Acceptable use of Information Technology (IT) facilities policy. 

Accessing the UniSA Network from Off-site (via VPN)

When away from the University staff can connect to the UniSA network as though they were using a computer on campus by setting up a Virtual Private Network (VPN).  Common reasons to do this include:

  • Accessing file located on a UniSA server (e.g Shared Drives such as Teams/Staff-*/Research etc)
    NOTE: This is the recommended file storage practice.
  • To remotely control a University desktop system which has specialised software installed and that you have permission to log into ('remote desktop').

The UniSA Virtual Private Network (VPN) provides a secure connection when you are accessing the University network through your Internet Service Provider (ISP) or through the eduroam wireless network.  To use UniSA's VPN setup you must first configure a VPN connection on your computer.

To access the UniSA VPN you will need:

  • Connection to the internet
  • Valid and active UniSA staff network account (username and password)
  • VPN F5 Client software

Windows: Connecting to f5 BigIP Edge Client after installation

  1. Click up arrow, far right of Taskbar (near clock and calendar) to display more system tray items
  2. Right mouse click f5
  3. Click Connect
  4. On the page that appears, enter your UniSA Username and Password and click Sign In
  5. Click Send Code
  6. Enter the verification code that you received via SMS
    Note: if you do not receive the code, click on the Re-send code button
  7. Click the Verify button
  8. You will now be able to access your resources as if you were on a UniSA campus.

For step by step instructions (including screenshots) see the connecting to UniSA VPN page.

Windows: Disconnecting from f5 BigIP Edge Client

  1. Click up arrow, far right of Taskbar (near clock and calendar) to display more system tray items
  2. Right mouse click f5
  3. Click Disconnect

For step by step instructions (including screenshots) see the disconnecting from UniSA VPN page.

macOS: Connecting to f5 BigIP Edge Client after installation

  1. Find BIG-IP Edge Client
  2. Click Connect
  3. On the page that appears, enter your UniSA Username and Password and click Sign In
  4. Click Send Code
  5. Enter the verification code that you received via SMS
    Note: if you do not receive the code, click on the Re-send code button
  6. Click the Verify button
  7. You will now be able to access your resources as if you were on a UniSA campus.

Or for step by step instructions (including screenshots) see the connecting to UniSA VPN page.

macOS: Disconnecting from f5 BigIP Edge Client

  1. Open f5
  2. Click Disconnect
  3. f5 will indicate its Disconnected

For step by step instructions (including screenshots) see the disconnecting from UniSA VPN page.

iOS: Connecting to f5 BigIP Edge Client after installation

To connect to an application

  1. Locate and open the app on your phone then slide the connection switch to turn on the VPN
  2. Enter your username, password and press “sign in”
  3. Press send code and enter the verification code received
  4. The status will change to connected and show the session time.
  5. Launch the application

iOS: Disconnecting from f5 BigIP Edge Client

To disconnect:

  1. Select the connection menu
  2. Slide the Connection button to off.