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Virtual Private Network (VPN)

Accessing the UniSA Network from Off-site


The use of all Information Technology (IT) facilities at the University of South Australia, including the UniSA wired and wireless networks, is subject to the University's Acceptable use of Information Technology (IT) facilities policy

When away from the University staff and students can connect to the UniSA network as though they were using a computer on campus by setting up a Virtual Private Network (VPN).  Common reasons to do this include:

  • Accessing file located on a UniSA server (e.g Shared Drives such as Citrix/Teams/Staff/Research etc)
    NOTE: This is the recommended file storage practice.
  • To remotely control a University desktop system which has specialised software installed and that you have permission to log into ('remote desktop').

The UniSA VPN provides a secure connection when you are accessing the University network through your Internet Service Provider (ISP) or through the eduroam wireless network.  To use UniSA's VPN setup you must first configure a VPN connection on your computer.

To access the UniSA VPN you will need:

  • Connection to the internet
  • Valid and active UniSA network account (username and password)
    NOTE: Staff automatically have permission to log into the VPN, students will need to email the IT Help Desk to request access.
  • f5 BigIP Edge Client software installed (see staff or student instructions).
  • Connect to f5 BigIP Edge Client (see staff or student instructions).
  • Disconnect from f5 BigIP Edge Client for security reasons and to ensure no future issues (see staff or student instructions).
  • NOTE: The use of the VPN on the University wired network is not recommended.