Webex Compatible Headsets

Receiving and making calls with Webex

When receiving and making calls with Webex you can use the same headset you were utilising for Microsoft Teams or Zoom meetings.

Tested and compatible headsets

Some of the known headsets to work with Webex include:

Logitech USB Headsets
Airpods
Generic Earbuds
Apple headphones with mic
Polaris Headset (previously used with NEC handsets)
Jabra Headset

You are welcome to use any USB headset with a microphone, but ISTS recommends testing with a colleague to ensure it works prior to taking/making other calls.

How to setup Polaris/Jabra Headset with your Computer?

You will need the following components:

Mini USB to USB cable OR Micro USB to USB CableJabra requires Micro
- Polaris requires Mini
- Power Cable for the Headset
Polaris/Jabra Base & Headset
Spare USB port on your Laptop/Dock or Desktop

To setup your headset:

Connect the mini USB port to rear of the Polaris/Jabra Base as well as the Power Cable.
Plug the power into the Power Socket on the wall.
Then plug the other end of the USB cable into your Laptop, Laptop Dock or Desktop USB port.
NOTE: Allow a minute or two for Windows 10 to recognise the headset and install relevant drivers.

Or for step by step instructions (including photos) see the connecting Polaris/Jabra headset page.