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Virtual Private Network (VPN)


If you are studying in China due to the travel restrictions please see the Library and IT Enhanced support page for help.


The use of all Information Technology (IT) facilities at the University of South Australia, including the UniSA wired and wireless networks, is subject to the University's Acceptable use of Information Technology (IT) facilities policy

When away from the University staff and students can connect to the UniSA network as though they were using a computer on campus by setting up a Virtual Private Network (VPN).  Common reasons to do this include:

  • accessing file located on a UniSA server
    NOTE: This is the recommended file storage practice.
  • to remotely access files which are located on an office PC C: drive
    NOTE: This is not the recommended practice because these files are not being backed up.
  • to remotely control a University desktop system which has specialised software installed and that you have permission to log into ('remote desktop').

NOTE: VPN connection is not permitted to UniSA pools or barns.

The UniSA Virtual Private Network (VPN) provides a secure connection when you are accessing the University network through your Internet Service Provider (ISP) or through the eduroam wireless network.  To use UniSA's VPN setup you must first configure a VPN connection on your computer.

To access the UniSA VPN you will need:

  • Connection to the internet
  • Valid and active UniSA network account (username and password)
  • VPN Client software (Cisco AnyConnect is UniSA's recommended client)

Cisco AnyConnect software is the University's recommended VPN Client and automatically installed on ALL UniSA owned devices.

The Cisco AnyConnect Client is based on SSL connectivity and is supported by the following operating systems:

  • Windows 10 (32-bit and 64-bit), Windows 7 (32-bit and 64-bit)
  • Linux (Red Hat 6, 7 & Ubuntu 12.04 (LTS), 14.04 (LTS) and 16.04(LTS) (64-bit only))
  • macOS 10.12
  • macOS X 10.11
  • macOS X 10.10

For additional information please see Student Cisco AnyConnect sections.

  1. Click up arrow, far right of Taskbar (near clock and calendar) to display more system tray items
  2. Right mouse click Cisco AnyConnect
  3. Click Connect 
  4. Ensure is listed and click Connect 
  5. Enter UniSA credentials
  6. Click OK

Or for step by step instructions (including screenshots) see the Connecting to UniSA VPN after installing Cisco AnyConnect Client page.

  1. Click up arrow, far right of Taskbar (near clock and calendar) to display more system tray items
  2. Right mouse click Cisco AnyConnect
  3. Click Disconnect

For step by step instructions (including screenshots) see the disconnecting from the UniSA VPN page.

Windows Remote Desktop Protocol (RDP) can be used by staff/PhD students to access RDP-enabled UniSA owned (Blue Plated) computers on a UniSA Campus. Either from another room/building/campus away from the device or completely off campus.

You need to have requested Remote Desktop Access prior to attempting the following:

  1. Connect to UniSA VPN (if off campus)
  2. Open Remote Desktop Connection (RDC) 
    NOTE: Mac users can download this to access a Windows PC on Campus
  3. Enter computer's name <ORG2><Blue Plate Number>
    If this does not work, try:
    Full network name eg <ORG2><Blue Plate Number> or
    Campus Domain (cw, ce, mg, ml, wh or mt) eg <ORG2><Blue Plate Number>.<campus abbreviation>
  4. If on a personally owned device select to login using another account, where User name = uninet\<unisa username>
  5. Enter UniSA Password when RDC prompts
  6. Enter UniSA Password again to log into requested PC