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UniSA Server Data Recovery

DO NOT use the 'Restore' button.
Using the Restore button overwrites the current version of the file or folder (the current version on your network/share drive) with the previous version you select.
This can not be undone and therefore the Restore button should be avoided.

What does Shadow Copy mean for me?

The 'Shadow Copy' feature is now active on UniSA's network and share drive servers, allowing University users to quickly and easily recover recent versions of files and folders without contacting the IT Help Desk and raising a service call.

Shadow Copy takes 'snapshots' of UniSA's network/share drive servers at approximately 2:30am each day, and these automated backup copies of files and folders can be retrieved by staff in the event of the original data being accidentally over-written, deleted, or becoming corrupt.

How do I recover a folder from a Network Share Drive?

  1. Right-click folder which contained deleted folder
  2. Click Properties
  3. Select Previous Versions
  4. Select Folder version
  5. Click Open
  6. Check content of Folder version you just opened
  7. Close Folder window of version you were checking
    NOTE: You may have to repeat steps 4 - 6 until you locate desired folder.
  8. While desired Folder version is selected click Copy
  9. Select Location to copy to
  10. Click Copy
  11. Click OK on Folder Properties to close window
  12. Manually move previously missing folder from copied folder location into previous shared drive location.

Or for step by step instructions (including screenshots) see recovering a folder from a Network Share Drive page.

How do I recover a file from a Network Share Drive?

  1. Right-click folder which contained deleted file
  2. Click Properties
  3. Select Previous Versions
  4. Select Folder version
  5. Click Open
  6. Open desired File, while open:
    1. Go File
    2. Click Save As
    3. Select desired location and click Save
    4. Close File
  7. Close Folder window of version you were checking
    NOTE: You may have to repeat steps 4 - 7 until you locate desired file version.
  8. Click OK on Folder Properties to close window

Or for step by step instructions (including screenshots) see recovering a file from a Network Share Drive page.