Systems up or down

 

Block/Permit emails

Occasionally UniSA Students may find they get an email held due to spam or attachment policies that ISTS have in place.

If any emails are placed on hold you will receive an email digest (see below example) twice a day, which will give you the 3 below options:
NOTE: If you do not action this email the system will not reference the emails being held in the original digest in any new digests - the system only tells you once that an email is being held.

Example digest email of blocked etc emails

NOTE: If no emails are currently being held for you then you will not receive this email.

  • Block - will add the sender to the Blocked Senders list
    NOTE: If you decide in the future you wish to permit this sender you can permit them through Manage Senders. 
  • Permit - will add the sender to the Permitted Senders list and will release this email
    NOTE: If you decide in the future you wish to block this sender you can block them through Manage Senders. 

NOTE: Adding a sender to the Permitted Senders list does not mean that ALL emails from that sender in the future will necessarily get through. Any email that contains malicious content or attachments will still be blocked by the Mimecast Security Gateway.