Available communication and collaboration options at UniSA

Option	Description	Access	Further information
Microsoft Teams	A desktop, mobile, and web platform for video conferencing, instant messaging, chat, team meetings, project collaboration and more. Pre-installed on all UniSA Staff PCs/Laptops. The successor of Skype for Business. It is part of the University’s Office 365 subscription and is free for staff and students of the University.	All staff and students Invite external partners	More information on Teams
Zoom	A desktop, mobile and web platform for video conferencing, meetings and webinars. The preferred platform for online teaching at UniSA.	All staff and students Invite external partners	More information on Zoom
Webex	A desktop and mobile software solution for Telephony used to make and receive internal or external calls to landlines or mobile numbers.	All staff Make and receive local, national or international phone calls	More information on Webex

Which option should I choose:

I want to...	Microsoft Teams	Zoom	Webex
Make audio calls to/from an international number			X (needs to be enabled if not already)
Make audio call to/from an external number			X
Send an instant message or chat	X
Hold an audio conference call to one or more internal contacts	X		X
Hold an audio conference call to internal and/or external numbers			X
Hold a video conference with internal and external participants	X (max number 1000)	X (max number 300 - can be increased to 500 if required, contact Helpdesk to arrange)
Hold a collaborative event with sharing and participation	X (max number 1000)	X (max number 300)
Record a conference, meeting or presentation		X (recorded content will be available in Panopto)
Hold a webinar – one way presentation (with a question and answer feature) for a large number of participants		X (contact helpdesk to arrange) (max number 1000)