Student Apps via Citrix

1. Go to https://myapps.unisa.edu.au/Citrix/myappsWeb/
2. At the Microsoft account screen, enter <your UniSA email address>
3. At the UniSA login screen, verify <your UniSA email address>
4. Enter <your UniSA password>
5. Click Sign in
6. Respond to the multi-factor authentication request by using the OKTA app or via SMS on your phone
7. Click Detect Citrix Workspace app
   NOTE: The web browser will now check if the Citrix Workspace app is installed and attempt to launch. If not installed, you will be prompted to install the latest version of the Citrix Workspace app
   1. Click Download
   2. Click Run or Save on the Citrix Workspace Web client
      NOTE :  Follow the usual process for installing software according to the web browser you are using.
   3. Click Run or Open
   4. If prompted allow Citrix Workspace to make changes to your device
   5. Click Start on Welcome to Citrix Workspace screen
   6. Agree to the terms then click Next
   7. Click Install
   8. Skip adding an account, as this is done automatically
   9. When the installation finishes, just click Finish
8. Return to your web browser and click Continue
9. Click Open Citrix Workspace Launcher
10. You will be presented with a list of applications you have access to
11. Click on your desired application

More on the university’s Multi-Factor Authentication here.

Or for step-by-step instructions (including screenshots) see how to access Student Apps off campus page.

1. Go to https://myapps.unisa.edu.au/Citrix/myappsWeb/
2. Click Detect Citrix Workspace app
   NOTE: The web browser will now check if the Citrix Workspace app is installed and attempt to launch. If not installed, you will be prompted to install the latest version of the Citrix Workspace app
   1. Click Download
   2. Click Run or Save on the Citrix Workspace Web client
      NOTE: Follow the usual process for installing software according to the web browser you are using.
   3. Click Run or Open
   4. If prompted allow Citrix Workspace to make changes to your device
   5. Click Start on Welcome to Citrix Workspace screen
   6. Agree to the terms then click Next
   7. Click Install
   8. Skip adding an account, as this is done automatically
   9. When the installation finishes, just click Finish
3. Return to your web browser and click Continue
4. Click Open Citrix Workspace Launcher
5. Enter UNINET\<your UniSA username>
6. Enter <your UniSA password>
7. Click Open Citrix Workspace Launcher
8. You will be presented with a list of applications you have access to
9. Click on your desired application

Or for step by step instructions (including screenshots) see how to access Student Apps on campus page.

If you have successfully logged into MyApps, you should be able to launch an application by clicking on its icon in the Apps section.

For PCs and Macs, if you are having trouble launching an application after clicking its icon, this is due to the Workspace application not being properly installed or detected by the web browser.

Redetect the Workspace

1. Go to the top right-hand corner and click cog wheel.
   
2. Click Account Settings.
   
3. Find the Advanced section.
4. Click Install Citrix Workspace app.
   
5. Click Detect Citrix Workspace app.
   
6. The web browser will now try to open the Citrix Workspace Launcher.
   
7. Click Open to take you to the Apps page where you can now launch apps successfully.

NOTE: If you click Cancel, the Workspace application will not register in your browser. You will need to repeat the previous steps.
If you did not receive a prompt to open the Citrix Workspace Launcher, it means it has not properly installed on the computer. Click Download to download and run the installer again.

Or for step-by-step instructions (including screenshots) see how to launch an Application page.

NOTE: Uploading files can be very slow depending on your network connection so you may prefer to upload the files to the UniSA Student Apps storage before logging in.

NOTE: If you are not on campus you will need to connect to UniSA VPN before you can access the storage directly.

For further details (including screenshots) please see the accessing my saved Student Apps files on my PC page.

1. Connect to the UniSA VPN
2. Open File Explorer
3. Make sure you are viewing/select This PC
   NOTE: If on a UniSA owned device This PC has been renamed to <your username> on <blue plate #>
4. Click on the ... menu (right side) OR Right Click in blank area
5. Select Map network drive
6. Choose Drive letter
   NOTE: The letter selected is only a reference point and can be different on each machine you map the drive.
7. Enter Folder path e.g., \\cxfs.unisa.edu.au\userdata\<username>\documents
   NOTE: Replace <username> with your UniSA username.
8. Ensure Reconnect on logon is ticked.
9. When prompted, enter your UniSA credentials:
   • Username = uninet\<unisa username>
   • Password = <unisa password>
10. Click Finish.
11. Open the newly mapped drive.
12. Documents folder contains folders and files from within Student Apps.

For step-by-step instructions (including screenshots) see Windows 11: mapping a network drive page.

NOTE: Uploading files can be very slow depending on your network connection so you may prefer to upload the files to the UniSA Student Apps storage before logging in.

NOTE: If you are not on campus you will need to connect to UniSA VPN before you can access the storage directly.

For further details (including screenshots) please see the accessing my saved Student Apps files on my Mac page.

NOTE: Uploading files can be very slow depending on your network connection so you may prefer to upload the files to the UniSA Student Apps storage before logging in.

NOTE: If you are not on campus you will need to connect to UniSA VPN before you can access the storage directly.

Using Windows

Using macOS

Printing within the MyApps environment is not allowed. Please follow the appropriate ‘How do I access my files” section to save your files locally to print from your personally owned device.