SMS Application (through Staff Portal)

After a UniSA Staff member has requested access (see Request SMS access section below) and it has been granted:

  • Directly to SMS App
  • Staff Portal
    • Online Tools > SMS; OR
    • Teaching > Courses > desired course > Classes; OR
    • Teaching > Courses > desired course > Students
      NOTE: For Staff Portal Teaching tab options please see related sections below.

Staff need to complete the online SMS Application form.

Yes, but only if you are listed as Course Coordinator (in PCMS) or Class Instructor (in Medici) for that course.

If you are in either of these roles, the 'SMS Student' column is available with a Mobile button for each class under:

  1. Go to Staff Portal
  2. Hover over Teaching tab
  3. Courses tab
  4. Go into the desired course
  5. Click Students tab
  6. Click on the Mobile button to the right of the desired student(s)
    NOTE: If there is no Mobile button for a particular student, they have either not provided their mobile phone number to the University or have opted out of the SMS service. In these instances you will need to email the student.

NOTE: If the column does not appear check your Role for the specific course under the Staff tab. If you are not listed there correctly please speak to your school Timetabler or PCMS person.

Yes, but only if you are listed as Course Coordinator (in PCMS) or Class Instructor (in Medici) for that course.

If you are in either of these roles, the 'SMS Class' column is available with a Mobile button for each class under:

  1. Go to Staff Portal
  2. Hover over Teaching tab
  3. Courses tab
  4. Go into the desired course
  5. Click Classes tab
  6. Click on the Mobile button

NOTE: If the column does not appear check your Role for the specific course under the Staff tab. If you are not listed there correctly please speak to your school Timetabler or PCMS person.

No. It is possible to SMS an entire class, but not a course.

 

No. It is possible to SMS an entire class, but not a program.

No. Usage of this application is restricted to a certain group of staff members and users are only able to send their own messages and cannot send on behalf of anyone else.

Due to the wide range of phones in use by staff and students, allowing multimedia messages (MMS) would prevent some recipients from getting the message. MMS messages also incur a higher cost.

Your message will appear, without formatting, as a regular SMS with a from number of "UniSA". Your details are appended to the end of the message to show who sent it.

There is no way for the application to check if the numbers you have manually entered are correct. It is up to the user to ensure the numbers are correct before sending the message, and all messages sent via the system will be charged to the user's cost centre.

If a message is sent to an invalid mobile phone number rather than an incorrect phone number (i.e. there is no mobile phone associated with that number) then no message is sent and no cost is incurred.

Due to the nature of the provided messaging software, ten numbers at a time is our set limit. However, functionality has been provided so that messages can be sent to groups of ten quickly and easily.

The other way to send messages to a large group is to message an entire class. This option is only available to a Course Coordinator (in PCMS) or Class Instructor (in Medici) for that course.

The cost per message is the standard 25c call rate per message per student.

This charge will be deducted from your supplied cost centre each month.

Just as you may want to keep an email you send to your students or staff, you may want to keep a copy of your correspondence in this system. This is simply a courtesy, you do not need to retain the email you receive.

While some phones support more than 160 character single messages, 160 characters is the accepted standard and will prevent having to send some users two messages and hence incurring an extra charge. The extra fifteen characters are reserved for the text in the "From" field.

Everything about the message is logged: the user who submitted the message, the recipients and the message itself.