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Remote Desktop Connection

To ensure security on University workstations, Remote Desktop Connection is disabled by default. With approval, designated users can connect remotely to workstations using the RD Gateway server. On UniSA managed workstations the RD Gateway server settings have been pre-configured in the Remote Desktop Connection app. On personal computers both VPN and RD Gateway setting will need to be configured.

Remote desktop access is approved for very specific use cases. If required, please submit a ‘Request for access’ for review.

Important:

The use of all Information Technology (IT) facilities at the University of South Australia, including the UniSA wired and wireless networks, is subject to the University's Acceptable use of Information Technology (IT) facilities policy

  1. Connect to the VPN - this is required for both on campus and off campus Remote Desktop connections
  2. Open Remote Desktop Connection app
  3. Enter the remote computer name and your UniSA username and password and hit Connect
  4. The connection will be made
  5. Once finished disconnect from remote session and close the Remote Desktop Connection app (if this is not done you will have difficulty initiating a new connection).

For step by step instructions (including screenshots) see How do I use Remote Desktop Connection from a UniSA device? 

  1. Connect to the VPN - BIG-IP Edge Client (staff) or Cisco AnyConnect (student)
  2. Open Remote Desktop Connection app
  3. Select the Advanced tab and click Settings
  4. Edit the following connection settings:
    • Check radio button 'Use these RD Gateway Server settings'
    • Enter the server name 'itupw-rdpgw1.uninet.unisa.edu.au'
    • From Logon method select 'Ask for password'
    • Tick to select 'Bypass RD Gateway Server for local addresses'
    • Tick to select 'Use my RD Gateway credentials for the remote settings'
    • Click OK
  5. Click the General tab and enter the remote computer name and your UniSA username and password and hit Connect
  6. The connection will be made
  7. Once finished disconnect from remote session and close the remote desktop connection client app (if this is not done you will have difficulty initiating a new connection).

For step by step instructions (including screenshots) see How do I use Remote Desktop Connection from a non-UniSA device? 

At this time a RD Gateway setting is not required to remotely access a server.

While on campus a VPN connection is not required in order to connect to a server

Off campus a VPN connection is required to open a Remote Desktop Connection to a server.