How do I use Remote Desktop Connection from a non-UniSA device?
NOTE:Remote Desktop access is approved for very specific use cases, for both staff and students. If required, please submit a ‘Request for access’ for review.
Select the Advanced tab and from the 'Connect from anywhere' section click Settings
Edit the following connection settings:
Check radio button 'Use these RD Gateway Server settings'
Enter the server name 'itupw-rdpgw1.uninet.unisa.edu.au'
From Logon method select 'Ask for password'
Tick to select 'Bypass RD Gateway Server for local addresses'
Tick to select 'Use my RD Gateway credentials for the remote settings'
Click OK
Click the General tab and enter the remote computer name and your UniSA username and password and hit Connect
The connection will be made
Once finished disconnect from remote session and close the remote desktop connection client app (if this is not done you will have difficulty initiating a new connection).
