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  4. Account & Password
  5. Multi-Factor Authentication (MFA)
  6. Sign-in

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Signing into Multi-Factor Authentication with your UniSA Student Account

How to Sign-In with MFA using SMS Code

  1. Navigate to the login page of the UniSA service you wish to access
  2. Type in your username and password
  3. Click the Sign in button
  4. Click the Send code button
  5. Enter the verification code that you received via SMS
  6. Click the verify button
  7. You will now successfully be logged in

Or for step-by-step instructions (including screenshots) see Sign-In with MFA page.

How to Sign-In with MFA using Okta Verify

  1. Navigate to the login page of the UniSA service you wish to access
  2. Type in your username and password
  3. Click the Sign in button
  4. Click the Send Push button
  5. On your related device, press the Approve option on the notification received
    • If you do not receive a notification, open the Okta Verify app to see the Approve option.
  6. After a moment, your browser will begin loading again
  7. You will now successfully be logged in

When do I need to use UniSA MFA?

You will be prompted for MFA when connecting to UniSA applications and service while on:

  • Remote networks, such as your home network or a mobile network.
  • UniSA Wireless.
  • UniSA student pool or barn computers.

Once you are logged in, you will not get prompted again until you logoff or your login times out.

How can I remove Okta verify app OR SMS authentication ?

  • Sign into your Okta End-User Dashboard.
  • Click the arrow next to your name in the upper right corner and go to Settings.
  • If the Edit Profile button appears, click it and enter your password if prompted.
  • Scroll down to Extra Verification.
  • Click on the Remove button under Extra Verification to remove Okta Verify app or SMS Authentication from your account.
  • Now your current account on okta verify app or SMS authentication will get removed
  • By Clicking on Setup you can link a new device.

Or for step-by-step instructions (including screenshots) see How can I remove Okta verify app OR SMS authentication page.

What student IT Services will use UniSA MFA?

Service

Risk Factor
Office365 Protect your data data and email
Learning Planner  Prevent users accessing and changing your data
learnonline (Moodle) Prevent users accessing and changing your data
learnonline (UniSA Online Moodle) Prevent users accessing and changing your data
Library Catalogue Prevent users using your credential to access UniSA resources
myCourseExperience (Student) Prevent users accessing and changing your data
Student Portal (myUniSA) Prevent users accessing and changing your data
Study Planner Prevent users accessing and changing your data
Teaching Prevent users using your credential to access UniSA resources
UniSA Student App Prevent users using your credential to access UniSA resources
Zoom Prevent users using your credential to access UniSA resources
eReserve Prevent users using your credential to access UniSA resources
Student Calendar Tool Prevent users accessing and changing your data
Gartner Prevent users using your credential to access UniSA resources
Library - LinkedIn Learning Prevent users using your credential to access UniSA resources
Panopto - AU Prevent users using your credential to access UniSA resources
PrintIQ Prevent users using your credential to access UniSA resources
SafeZone Prevent users using your credential to access UniSA resources
StudyLink Prevent users accessing and changing your data