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How do I access Student Apps off campus from my computer?

  1. Go to
  2. At the Microsoft account screen, enter <your UniSA email address>
  3. At the UniSA login screen, verify <your UniSA email address>
  4. Enter <your UniSA password>
  5. Click Sign in
  6. Respond to the multi-factor authentication request by using the OKTA app or via SMS on your phone
  7. Click Detect Citrix Workspace app
    NOTE: The web browser will now check if the Citrix Workspace app is installed and attempt to launch. If not installed, you will be prompted to install the latest version of the Citrix Workspace app
    1. Click Download
    2. Click Run or Save on the Citrix Workspace Web client
      NOTE:  Follow the usual process for installing software according to the web browser you are using.
    3. Click Run or Open
    4. If prompted allow Citrix Workspace to make changes to your device
    5. Click Start on Welcome to Citrix Workspace screen
    6. Agree to the terms then click Next
    7. Click Install
    8. Skip adding an account, as this is done automatically
    9. When the installation finishes, just click Finish
  8. Return to your web browser and click Continue
  9. Click Open Citrix Workspace Launcher
  10. You will be presented with a list of applications you have access to
  11. Click on your desired application

More on the university’s Multi-Factor Authentication here.

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.