Staying safe online

Unfortunately, we won’t all be safe online, all the time. Any one of us might have a negative experience, ranging from relatively low impact issues like mild criticism or feedback, to more damaging experiences such as cyberbullying (up to 18 years old), adult cyber abuse (18 years and older), image-based abuse or being scammed.

eSafety provides a wide range of online safety resources and info, including a guide on the latest apps, games and social media platforms.

Cyber abuse is behaviour that uses technology to threaten, intimidate, harass or humiliate someone — with the intent to hurt them socially, psychologically or even physically. It can take place in online classrooms, chat and messaging services, social media, text messages, emails, message boards and online forums. Cyber abuse can take many forms including:

  • cyberstalking,
  • trolling,
  • fake accounts and impersonation
  • online hate,
  • doxing and swatting, and
  • image-based abuse such as sextortion

Read the eSafety Guide for more information about cyber abuse and what you can do about it.

For anyone targeted by online abuse there are a number of ways to address the issue.

Firstly, difficult as it might be, try not to respond or retaliate. People who post hurtful comments and messages online often do so just to get a reaction.

While your immediate reaction might be to make the abusive content disappear, it’s important to collect evidence that documents what is happening and report the abuse before you block or delete it. eSafety’s advice on collecting evidence can help.

You can report the person or the abusive content to the service or platform where it was posted or shared. You can also report adult cyber abuse to eSafety (if the service or platform has not taken action 48 hours after your complaint to it). Image-based abuse should be reported to eSafety immediately. Then you can use all the tools available to you to block or mute anyone abusing you. If they reappear on a social media service or platform under a different name, block or mute them again.

For students:

Counselling for students is free of charge and available from Monday to Friday, 9am - 5pm.  You can book an appointment online or by phone:  

  • Metropolitan campuses:  1300 301 703
  • Mt Gambier Campus:  (08) 8723 1999
  • Whyalla Campus:  (08) 8645 8233

For staff:

The Employee Assistance Program (EAP) is free of charge and available to all UniSA employees and their immediate family.  Appointments are available from Monday to Friday, 9am - 5.00pm and can be booked by calling:  

  • Metropolitan campuses:  1300 277 924
  • Mt Gambier Campus:  (08) 8723 1999
  • Whyalla Campus:  (08) 8645 8233

Scams

A scam is a crime in which somebody tries to trick you into giving them your money or to use your identity without permission. A scam is illegal, even if they do not succeed.

A scam is a crime in which somebody tries to trick you into giving them your money or to use your identity without permission. A scam is illegal, even if they do not succeed.

Scams generally involve organisations or individuals operating under unregistered names. Scams often prey on people’s vulnerability and use lies and tricks to convince you they are genuine. Scams can occur in places that you trust and anyone can be fooled by a clever scam.

Remember: If it seems too good to be true, it probably is.

There are some common warning signs that indicate someone may be trying to scam you. Be mindful of the following:

  • People or organisations offering surprisingly low prices or big discounts.
  • Lack of details. A fake organisation will probably not have very clear contact information or may be based overseas. They also may not have ‘fine print’ detail about terms and conditions.
  • Inflexible payment options. Someone may insist that you make payments immediately, in full or only pay by electronic funds transfer instead of through a secure payment service such as PayPal or a credit card transaction.

So how do you protect yourself when you’re away from home, speaking a foreign language and aren’t always sure what’s official and who’s trustworthy?

  • Be suspicious of anything involving large sums of money.
  • If you’re contacted by anyone claiming to represent a university, the Australian government or other organisations, make no commitments. Contact that organisation directly and ask them if the information is true.
  • Stay connected with your friends and classmates. They will usually be the first people to hear about scams.
  • Stay engaged with your university or institution, support staff can give you advice if you are unsure.
  • Log onto Scam Watch and read about common types of scams.
  • Try to conduct business through reputable websites and organisations and steer away from forums and social media.

While the University uses email for a number of important updates, there are some simple steps you can take to ensure that an email is legitimate, and if in doubt, don’t click! Check with the area or person that the email purports to be from whether it is a legitimate communication. University of South Australia emails should have the domain unisa.edu.au.

Key things to look out for include:

  • Does the sender address look suspicious? 
  • Does the sender address you personally?
  • Are you being asked to send personal information, follow links, or open attachments to fulfil a request?
  • Does the email provide contact details?

International students are limited to 48 hours of work per fortnight when your course is in session and unlimited hours in out of session periods. Work conditions for your visa can be found on the Department of Home Affairs website.

Its essential to understand your rights in the workplace.

  • There are minimum pay rates that you must be paid for all the time that you work.
  • You must get a payslip each time you are paid.
  • If you are being paid less than the minimum rate or not receiving a payslip, your employer is breaking the law.

There are other rules about work in Australia, such as the times you can work and how often you have a break.  To find information about the minimum pay rates and entitlements for your job visit the Fair Work Ombudsman website. Getting help to resolve a workplace issue will not automatically affect your student visa. 

Do:

  • Check and follow the conditions for your visa.
  • Remember it is against the law for a person to ask you to pay money for a job or a visa. Be wary of job offers that require you to make an upfront payment or give back some of your pay.
  • Keep your passport and travel documents with you. It is a crime for your employer or anyone else to take your passport or personal items from you.
  • Know that your employer can’t cancel your visa, even if it’s been breached. Only the Department of Home Affairs can grant, refuse or cancel visas.
  • Seek help if your employer threatens to cancel your visa, report you to the Department or force you to perform work duties that you are not comfortable doing. Find information about workplace conditions at the Fair Work Ombudsman.
  • Know that it is a serious criminal offence for an employer to force you to work by threatening or deceiving you, restricting your freedom to leave or forcing you to pay off an unexplained debt. This behaviour should be reported to the Australian Federal Police on 131 237.

ScamWatch

If you've lost money to a scam or given out your personal details to a scammer, you're unlikely to get your money back. However there are steps you can take straight away to limit the damage and protect yourself from further loss.

ScamWatch has information on where to go for help, including how to report a scam.

Counselling

For students:

Counselling for students is free of charge and available from Monday to Friday, 9am - 5pm.  You can book an appointment online or by phone:  

  • Metropolitan campuses:  1300 301 703
  • Mt Gambier Campus:  (08) 8723 1999
  • Whyalla Campus:  (08) 8645 8233

For staff:

The Employee Assistance Program (EAP) is free of charge and available to all UniSA employees and their immediate family.  Appointments are available from Monday to Friday, 9am - 5.00pm and can be booked by calling:  

  • Metropolitan campuses:  1300 277 924
  • Mt Gambier Campus:  (08) 8723 1999
  • Whyalla Campus:  (08) 8645 8233