Support & Training for Staff 

The TIU works in partnership with colleagues in the Academic Units to enhance student learning at UniSA. Whether you are new to teaching, new to the University or an experienced educator we can support you and your teaching. 

We offer one-on-one virtual consultations for staff who would like assistance with aspects of teaching and learning in online, face-to-face or blended environments. All UniSA staff can book a virtual consultation with an Academic Developer, Online Educational Designer or Media Developer for any questions they may have about teaching and learning by following the booking process below.

Virtual consultation bookings

Academic Developers and Online Educational Designers collaborate with you in the areas of your teaching practice and student learning in face-to-face, blended and online learning environments.

Before you book

If you have an inquiry about a technical issue that needs an urgent answer, or some general help with understanding the tools available in learnonline we recommend that you first refer to the following support:

IT Helpdesk
  • For urgent one-on-one assistance with learnonline phone 8302 5000
  • For general technical help with learnonline, phone or email IT Helpdesk
Ask learnonline
  • Self-help resources about learnonline


Online Educational Designer Consultation 

All UniSA staff can book consultations with an Online Educational Designer for any questions they have regarding teaching online. These consultations are available Monday-Friday and can cover topics such as: 

  • Setting up LearnOnline (Moodle)  
  • Using LearnOnline (Moodle) to interact with students 
  • Online Quizzes, Exams, and Assignments 
  • Zoom for virtual classrooms 
  • Making online activities 



Academic Developer Consultation 

All UniSA staff can book consultations with an Academic Developer for questions regarding their curriculum or course design for face-to-face or online teaching. These consultations are available Monday-Friday and cover topics such as: 

  • Assessment Design 
  • Giving feedback to students 
  • Engaging students 
  • Learning Outcomes 
  • Course Design 
  • Researching learning and teaching 



Media Developer Consultation  

All UniSA staff can book consultations with a Media Developer for any questions they have regarding recording or editing videos using Panopto. These consultations will be available Monday-Friday. 

Please make sure that you have watched the Panopto Help Videos relevant to you before booking a session. 

To book a session, please email Declan, including all relevant information. The below issues will not require a session and can be handled via email: 

  • You need to be given access to Panopto folders or videos 
  • You need videos to be moved between Panopto folders+