Why do my payments sometimes pay off a different fee to the one I intended to pay?

If you have any outstanding debts owed to the University, any payments you make will be applied to the overdue debts that firstly appear in this order of priority:

  • Student Service and Amenities Fee (SSAF)
  • Student contribution amounts/tuition fees
  • University student loans
  • any other fees

Therefore, this means that if you make a payment that is intended to pay off your University student loan, but you have also got an outstanding debt of tuition fees, the money you pay will firstly go towards the tuition fees. Once this is paid off, your subsequent payments will then go towards your student loan.

Payments towards items such as print quota can also be allocated to outstanding debt in the first instance, the Student Finance team will correct this automatically within a few days. If after this time you are still concerned about how your payment has been allocated, first check the my Finances page in myUniSA, before emailing StudentFinance.Enrolment@unisa.edu.au