Motor Vehicle Comprehensive 

  • Insurer:  AAI Limited Trading  As Vero Insurance
  • Policy No:  MSL009390151

Any licensed driver authorised to drive a University vehicle will be covered by this policy, standard exclusions still apply. This policy covers loss or damage to the University's vehicle and the legal liability out of the use of the University's vehicle Australia wide.

The standard excess for this policy is $500, however an additional Age and Inexperienced Driver excess also applies (breakage of glass on vehicles up to 2 tonne carries a nil excess).

UniSA does not provide insurance for staff personal vehicles, see the section below for further details. Employees who are required to use their own vehicles for work related purposes must have the vehicle comprehensively insured. Please refer to Use of Private Vehicle for Business Travel guidelines (PDF 441KB) for more details. 

Please note all University Pool vehicles (LeasePlan Australia leased vehicles) have comprehensive vehicle insurance. (Note: Vero is the insurer for the University's vehicles (including LeasePlan Australia leased vehicles) however the policies are separate and is managed by UniSA).

Non University Person sharing the Driving/Travelling in UniSA Pool Vehicle

The University staff member must have University approval to have the non-university passenger accompany them/drive the Pool vehicle on University business.

If staff have approval, the staff member accepts responsibility for the non-university passenger/driver and the University cannot be held responsible for any incident involving or caused by the non-university passenger (unless the University was negligent).

All children must be restrained in a suitable approved restraint that is properly adjusted and fastened.

For passengers / drivers that are not UniSA staff or students, we recommend that they check with their own personal/employer insurances to see what cover is afforded to them for this activity, as there is only limited cover under UniSA insurances (refer to Non University Person Driving Passenger table) .

If a non-university guest is driving the pool vehicle, the UniSA staff member must ensure their non-university guest holds a current and appropriate class of licence to drive the University vehicle.

Please note all University Pool vehicles (LeasePlan Australia leased vehicles) have comprehensive vehicle insurance.

(Note: Vero is the insurer for the University's vehicles (including LeasePlan Australia leased vehicles) however the policies are separate and is managed by UniSA).

University owned Motor vehicle insurance claim procedures

  1. Contact the Insurance Office regarding your eligibility to claim. Losses below our excess can not be claimed.
  2. Notify your Cost Centre Manager that you are placing an Insurance Claim. The Cost Centre will be required to cover the cost of the Insurance Policy excess (usually $500, but higher excesses apply for inexperienced drivers).
  3. Lodge a claim direct with Vero by phoning 1300 888 073 and quote policy number MSL009390151.
  4. Alternatively you can obtain a claim form from the Insurance Office. Once your claim form is lodged, Vero will make contact with you to discuss your repair options.
  5. When the assessor has inspected the vehicle and authorised the repairs, the repairer now has approval to commence work on your vehicle.
  6. BEFORE collecting your vehicle you must arrange payment to the repairer in the amount of the applicable Insurance Policy Excess. (Standard excess $500, other excess amounts may apply as above.) You can pay this on University Credit Card, or by FS03 Expenditure Claim.
  7. Collect the vehicle. No further paperwork is required

Insurance Cover for Private Vehicles on University Business

UniSA does not generally provide insurance for staff personal vehicles. Employees who are required to use their own vehicles for work related purposes must have the vehicle comprehensively insured. Please refer to Use of Private Vehicle for Business Travel guidelines (PDF 441KB) for more details.

To obtain an Insurance Certificate of Currency.