Travel Insurance

The Australian Government has banned/prohibited overseas travel for all Australians unless special permission obtained.

Required essential work related interstate travel may be approved. Request for approval of essential interstate travel will be review in line with State border restrictions. For more information COVID-19 FAQs for Staff

For all travel, UniSA no longer has cover for cancellations/amendments when the cancellation/amendment is made due to the COVID-19.  It is now considered a “foreseen event”.

There is restriction in cover for students contracting COVID-19, when undertaking private leisure travel.

Other terms and conditions of our travel insurance remain unaffected, so International medical costs incurred due to a traveller contracting COVID-19 are claimable.


The University has partnered with Chubb Assistance to offer our staff and students medical, safety and security advice, referrals, emotional support and routine and emergency assistance when travelling or living abroad.

For more information please visit the Travel Health and Safety Webpage.

The following people are covered by the University's travel insurance while travelling on behalf of the University anywhere in the world:

  • staff
  • spouse and up to 2 children of Senior Staff
  • students undertaking study related travel (i.e. placement, study tour, exchange)
  • research students
  • non-employees for whom the University arranges and in most cases funds travel

You must register all travel plans via completion of a Business Travel Request (‘BTR’) form; which is a mandatory requirement for all staff and students travelling as part of a university program.

To access the BTR, navigate to your Business Travel portal in Appian. Your portal provides links to the BTR form and your Traveller Profile (which must be updated before each request), as well as links to your current and historic BTRs (when initiated within Appian).

University Travel Insurance coverage is automatically assessed based on your specific answers given within the BTR, follow any directions given in relation to Travel Insurance Cover which appear at the end of the BTR process.

Unless travel arrangements are registered on a BTR prior to commencement of travel, lodging a claim for any event giving rise to a claim, will be problematic.    

It is also strongly recommended that staff and students register for updates for the destinations they are visiting on the Australian Government's Smartraveller service:

Once you have confirmed your journey is covered under the University's travel insurance, we recommend you print the following pages and carry them with you:

Non urgent enquiries can be directed to the Insurance Office + 61 8 8302 1678.

Chubb Insurance offers UniSA staff and students discounted travel insurance for personal travel. If you would like a quote please follow the link.

This link provides access to the Chubb Insurance website. From there you can obtain a quote and proceed to purchase personal travel insurance from Chubb Insurance (Australia) Ltd.

Once you click on this link you will leave the UniSA website. The website you will enter is run by Chubb Insurance. The insurance product is provided by Chubb Insurance. The sale of this product is by Chubb Insurance Ltd and not UniSA.

UniSA does not provide advice or recommendations for your selection of insurance cover for personal travel. UniSA does not endorse the services provided by Chubb Insurance, or receive remuneration or benefits for making this product available to our staff.

UniSA takes no responsibility for personal non-business-related-travel or insurance.

All before and after sales service and enquires for personal travel insurance must be directed to Chubb Insurance using the contact details on their website.

This product is not specifically designed or targeted for your needs as a member of UniSA.

UniSA does not warrant the accuracy, completeness or currency of information on Chubb's website. UniSA does not guarantee the availability or accessibility to the website nor that the website will be free of defects, viruses or errors.