FAQs on Laboratory Consumables and Chemicals

The contract was signed in 2019 for the initial term of one year with renewal term of three further one-year extension options (totalling four years) at the discretion of the University. If you wish to know the exact date, please contact Strategic Procurement Team.

Appointing a panel of suppliers offers a greater range of products to cater for the University's diverse needs. Additionally, it provides flexibility for end users with the longer term benefits being consistent pricing for all areas of the University and improved management reporting.

The University enters into contracts/agreements with suppliers to manage optimisation of value in the total cost of the University's procurement of goods and services.

Where a contracted/preferred supplier arrangement is in place, they must be utilised to ensure that the University gets the best value for money, as pricing has been negotiated and agreed at the point of signing the contract.

Although staff often challenge the cost of goods, it is important to take into consideration the 'hidden costs'. This includes the costs associated with the time taken to search and source items and then process the individual payments. Using suppliers outside of the contracted arrangement incurs an administrative burden to the University.

Additionally, management reporting provided monthly by the contracted suppliers allows the University to review expenditure, capture discounts received and undertake analysis.

Contracted suppliers have secure online ordering systems, making online purchasing a quick and easy task for staff. This includes browsing the online catalogue, adding items to the shopping basket, stating special delivery instructions and placing repeat orders at the click of a button.

The suppliers are available to conduct training for all University staff, including new or existing staff requiring further assistance.

Should you require more information, please contact Strategic Procurement Team.

You may set up a new account directly onto the suppliers' ordering website.

Please visit the Contracted Suppliers webpage for Laboratory Consumables and Chemicals or contact Strategic Procurement Team.

Orders placed by 3pm will be despatched same day and delivered within 1 - 2 business days. Deliveries to the University will be made between the hours of 8am and 5pm business days.

For more details please discuss with suppliers directly.

Yes, you will need to place your order by 1pm (AEDST). One off urgent orders may incur a delivery charge, determined on whether the goods are hazardous and the method of transport (ie air freight).

The use of Credit Cards is intended for items required on an ad-hoc basis, and is not to be used for the purchase of goods covered under established preferred supplier arrangements (please refer to the Credit Card Policy Section 5.2.3 for more information). This prevents the loss of financial information (to understand what the University purchases) and avoids the risk of duplicate payment.

The University supports all aspects of eco-procurement and all suppliers are committed to doing their part to minimize their footprint on the environment. The Tender Panel took into consideration environmental sustainability when evaluating the tender responses and sought further clarification where required.

Safety Data Sheets and Certificates of Analysis are available from the suppliers to accompany the product during transportation.

Deliveries are provided to end-users via accredited carriers specialising in chemical transport.