Payment Terms FAQs

The normal terms of trade are payment within 30 days for goods and services from the date of a correctly rendered compliant Tax Invoice and satisfactory receipt of the goods or services. However, if a situation arises whereby these payment terms need to be changed, approval is required from the Strategic Procurement Team.

Please refer to the Section 5 of the Vendor Maintenance Guidelines which comprises of step-by-step instructions on how to request a change in payment terms.

Please contact Accounts Payable on how to change payment terms on an invoice already in the Finance System.

Standard payment instalments to suppliers for large items are 30% payment as a deposit, 60% payment once the purchase has been shipped (please obtain evidence of shipment, such as a consignment note) and 10% payment on delivery and installation (30 days payment terms). 

If a different circumstance arises outside of these standard payment instalments, please contact Strategic Procurement Team.