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Adelaide

Hughes - Australia's Chauffeur Service is the University's provider of passenger transport services for metropolitan Adelaide. Negotiated competitive rates and set rates between campuses have been agreed to. 

Make a Booking

Regular Bookers

It is recommended that frequent users of the service make all bookings direct via the Hughes Reservation Portal. To obtain access, please contact the Transport Administrator for a username and password.

 

ACCESS THE HUGHES RESERVATION PORTAL WITH YOUR USERNAME AND PASSWORD

 

Non-Regular Bookers

If you only make bookings on occasion, you can email the request with a minimum of 48 hours notice to: res@hughes.com.au Please include the passengers full name, mobile number, cost centre, pick up location, pick up time and destination requirements.

 

Same Day Bookings

For same day bookings, you must contact Hughes by phoning free call 1300 615 165 provide the passengers full name, mobile number, cost centre code and provide the operator with your pick up location, pick up time and destination requirements.

 

Pick up / Drop off Locations

City East

  • Gate 5, Frome Road -south east corner of BJ Building near the Loading Zone.

City West

  • Hawke Building, 55 North Terrace
  • 101 Currie Street (corner of Gilles Street and Currie Street)
  • 160 Currie Street (corner of Clarendon Street and Currie Street)
  • Jeffrey Smart Building, 217-243 Hindley Street

Magill

  • Building H, Amy Wheaton, St. Bernards entrance
  • Building G, DeLissa Building, Brougham Street
  • Lorne Avenue

Mawson Lakes

  • Building A
  • MM Building
  • Building W
  • Building MC, Mawson Centre
  • Hangar 55 (Parafield Airport)

ACCESS THE INTERACTIVE PICK UP POINT MAP

 

Cancellations

Cancellations made at least 60 minutes prior to original departure time will not incur a fee.  A no show fee is applied where the passenger is not available to be transported, i.e. fails to appear at the nominated pick-up point.

 

Service Fees

In addition to the fee's for the services provided the following fee's will be payable.

Passenger Transport Levy

There is a Point to Point Transport Services Transaction Levy of $1.10 (gst inc) charged once per journey in South Australia. 

Early Start Fee

The Early Start fee is $15.83 (gst inc) and will be payable for all non campus bookings with a pick-up time after 7.00pm and before 6.00am unless the booking is cancelled.

Waiting Fee 

(a) Passenger Transport Service ( with a pick-up location other than an airport)

  1. A grace period of five minutes free waiting time beginning from the scheduled pick time will apply for all Passengers Transport Service bookings.
  2. Once the five minute free waiting time has elapsed in respect of a booking the waiting surcharge of $1.36 per minute will apply for each additional full minute until the time the passenger arrives at the pick-up location. 
  3. The waiting fee will apply to a booking for more than one passenger, where one or more passengers are not present at the pick-up location once the five minute free waiting time has elapsed.
  4. The Service Provider agrees that its chauffeurs will make all reasonable efforts to locate the passenger once the five minute free waiting time has elapsed, including trying to make contact with the passenger by telephone and by telephoning the University to arrange for the Universitys staff to try to contact the passenger.
  5. The waiting fee will not apply if the no show fee applies to that booking.

 

(b) Passenger Transport Service (with an airport, bus terminal or rail terminal pick-up location) and On-Arrival Service

  1. A grace period of 15 minutes free waiting time beginning from flight arrival time will apply for a domestic terminal, bus terminal and rail terminal pick-up location.
  2. A grace period of 30 minutes free waiting time beginning from the flight arrival time will apply for an international terminal pick-up location.
  3. Once the grace period free waiting time has elapsed in respect of a booking, the waiting surcharge of $1.36 per minute will apply for each additional full minute until the time the passenger arrives at the pick-up locations.
  4. Once the grace period of free waiting time has elapsed and the passenger has not arrived at the pick-up location the chauffeur will contact the University to confirm whether the booking is still required, such that: (a) If the booking is still required the chauffeur will continue to wait, and the waiting surcharge will continue to be applied, until the passenger arrives; (b) If the booking is no longer required, only the cancellation surcharge will be payable and the waiting surcharge will not be applied.
  5. The Service Provider agrees that its chauffeurs will make all reasonable efforts to locate the passenger once the grace period of free waiting time has elapsed, including trying to make contact with the passenger by telephone and by telephoning the University to arrange for the Universitys staff to try to contact the passenger.

Penalty Fee

No-Show Fee

  1. The no-show surcharge is $34.05 (gst inc) for Passenger Transport service bookings.
  2. The no-show fee will be payable for a Passenger Transport Service booking with a pick-up location other than the international terminal, domestic terminal, bus terminal or rail terminal, where the passenger is not present at the pick-up location after 20 minutes from the pick-up time has elapsed.
  3. The no-show fee will be payable for a Passenger Transport Services booking with a pick-up location at the international terminal, domestic terminal, bus terminal or rail terminal, where the University has confirmed that the passenger will no longer be requiring the service.
  4. The Service Provider agrees that where a no-show fee is to be applied to a booking, no other amount will be payable in respect of that booking, other than the early start surcharge, where applicable.

Cancellation Fee

  1. The cancellation fee is $34.05 (gst inc) for Passenger Transport Service bookings.
  2. The cancellation time will be deemed to be the time a telephone call made by the University to cancel the booking is answered by the Service Provider.
  3. The Service Provider agrees that in the event that the booking is cancelled after the pick-up time only the no-show fee will be payable and not the cancellation fee.
  4. The Service Provider agrees that where a cancellation fee is to be applied to a booking, no other amount will be payable in respect of that booking, other than the early start fee, where applicable:

Prices are GST inclusive, but one eleventh (1 1/11) can be claimed back as an input tax credit. To view the Hughes fees and charges please click button below.

 

 Hughes Fees and Charges

 

Non-Standard Vehicles

The following non-standard vehicles can also be provided.  Each of these vehicles has a minimum charge per trip of one hour. 

Non-Standard Vehicle Type

KIA, Toyota, Hyundai  (7 seater)

Mercedes S Class (4 seater)

Mini Bus (13 seater)

Coach (20 seater)

Executive Coach (48 seater)