Mail and Courier

 

The University of South Australia has engaged Australia Post, Decipha and Startrack to provide a mail and courier service.

Australia Post logo Startrack logo

Mail

Inbound - Internal and External

Collected from GPO Box 2471 daily between 5.30am to 6.00am, then sorted by the Decipha distribution centre for delivery. Refer below for Delivery and Mail Collection Schedule for each campus.

Please Note: ALL incoming mail and Parcel Post deliveries (including online purchases) must not exceed 18kg as this is outside of the contractual agreement. If your parcel exceeds this limit it will be returned to sender, you will be notified, and you will be required to organise an alternative delivery method and the charge will be applied to your cost centre.

Outbound - Internal

Outbound mail is collected from each delivery point Monday to Friday, excluding public holidays or University closure. See IPC list for delivery points IPC (Internal Post Code).

Outbound - External

Mail is to be inserted into coloured bags. Bags are labelled with School/Division name, IPC and account code. Check IPC code with cost centres here at UniSA IPC List. Outbound external mail will be collected at the same time and location as outbound internal mail.

Delivery & Mail collection schedule

Courier

Courier service should be used for Metro, Intra-State, Interstate and International bookings, when your package is time critical or you want to track delivery.

Ensure your package is clear of logos, old addresses or old bar codes, as this may cause your package delivery not to reach the correct destination.

Use the online booking system to organise parcel delivery as this will provide the relevant address and bar-code labels. Ensure outgoing and return address information including contact numbers are included on your parcel. If you have more than one parcel ensure that each parcel is labelled with this information.

Refer Customer Contact Guide for size and weight limits.

On-line Booking Guide

 

FAQs

 

Contacts

FM Assist, City East

Tel: 830 22261

Email: fmassist.cityeast@unisa.edu.au