Mail and Courier


COVID-19 Update: All mail will continue to be delivered to current delivery points. University mail cannot be diverted to private addresses. It remains the responsibility of the Academic and Business Units to receive and distribute mail as required. Outbound mail should be placed in your outbound mail collection point. Please do not place postage paid envelopes in external mail boxes as they will be returned to sender – “postage insufficient”.


The University of South Australia has engaged Australia Post, Decipha and Startrack to provide a mail and courier service.

Australia Post Logo Startrack Logo


Inbound - Internal and External

Collected from GPO Box 2471 daily between 5.30am to 6.00am, sorted by Decipha distribution centre for delivery. Refer below for Delivery and Mail Collection Schedule for each campus.

Please note: ALL incoming mail and Parcel Post deliveries (including online purchases) must not exceed 18 kilograms as this is outside of the contractual agreement. If your parcel exceeds this limit it will be returned to sender, you will be notified, and required to organise an alternate delivery method (costs charged to your Academic Unit).

Inbound - Heat Policy; City West Mail Delivery

City West Heat Policy

Inbound - Parcel Delivery; City West & Mawson Lakes

Large Parcel Delivery

Outbound - Internal

Outbound mail is collected from each delivery point Monday to Friday, excluding public holidays or University closure. See IPC list for delivery points IPC (Internal Post Code).

Outbound - External

Mail is to be inserted into coloured bags.  Bags are labelled with Academic Unit name, IPC and account code.  Check IPC code with cost centre codes here at UniSA IPC List. Outbound external mail will be collected at the same time and location as outbound internal mail.

Delivery & Mail collection schedule


Courier service should be used for Metro, Intra State, Interstate and International bookings, when your package is time critical or you want to track delivery.

Ensure your package is clear of logos, old addresses or old bar codes, as this may cause your package delivery not to reach the correct destination.

Use the online booking system to organise parcel delivery as this will provide the relevant address and bar-codes labels. Ensure outgoing and return address information and contact number are included on your parcel. If you have more than one parcel, ensure that each parcel is labelled with this information.

Refer Star Track regarding courier services.



 Refer Australia Post regarding mail service.


FM Assist, City East

Tel: 830 22261