The University of South Australia has engaged Australia Post, Decipha and Startrack to provide a mail and courier service.
Collected from GPO Box daily, sorted by Poste Haste for delivery.
Outbound mail is collected from each delivery point Monday to Friday, excluding public holidays or University closure.
Mail is to be inserted into coloured bags. Bags are labelled with Academic Unit name, IPC and account code. Outbound external mail will be collected at the same time and location as outbound internal mail.
Outbound bulk mailouts can be aranged by contacting FM Assist via email fmassist.cityeast@unisa.edu.au to arrange collection.
You will need to fill in a FM-165 form, which should be sent to FM Assist to arrange collection. Please note this service can only be pre-arranged and must be accompanied with the FM-165 form.
All mail must include an Internal Post Code (IPC) to ensure your mail is delivered to the correct Internal Location. This includes mail you send internally as well as letters and parcels you have delivered to UniSA.
Please note: ALL incoming mail and Parcel Post deliveries must not exceed 18 kilograms
A full list of IPC (Internal Post Code) and delivery points can be found here.
Courier service can be used for Metro, Intra State, Interstate and International bookings, when your package is time critical or you want to track delivery.
Couriers Services can be arranged with your preexisting service, or you can arrange via multiple Australia wide courier services.
Courier Services should be invoiced directly back to your Unit for payment.
FM Assist, City East
Tel: 830 22261
Email: fmassist.cityeast@unisa.edu.au
Personal Parcels that are not University related should be delivered to your personal address or arranged to be sent to an Australia Post locker.
Further information for Personal Parcels Lockers can be found at the Australia Post website at https://auspost.com.au/receiving/collection-points/use-a-247-parcel-locker
Envelopes no large than A4 size and no more than 2 centimetres thick can be sent via your external mail bag.
Envelopes or Parcels larger than this size will either need to be couriered or taken it to a GPO to arrange delivery.
International parcels and envelopes larger than A4 size require a declaration which cannot go through the UniSA mail system.
Please refer to the International Customs forms on the Australia Post website https://auspost.com.au/sending/parcels-overseas/customs-forms
Most courier companies only deliver to a reception area.
If this area is not attended at time of the delivery, then it is sent to the GPO. It is then sorted and delivered to the IPC.
This can take 1-5 business days.
Parcels addressed to UniSA are marked delivered once they arrive at the GPO.
Parcels are sorted into IPC’s then delivered to each Campus.
This can take 1-5 business days to land in your IPC.
Internal Envelopes should be addressed as follows.
First Name and Surname of the person the parcel is for
Their Unit – e.g. FM Assist
IPC e.g. CWE-54
Parcels should be addressed to UniSA as follows.
First Name and Surname of the person the parcel is for
IPC e.g. CEA-21
University of South Australia
GPO box 2471
South Australia, 5001