PTC Systems Support

The following links provide resources to assist the relevant PTC teams to respond to end user queries in the first instance. The HR-IMTeam can also provide some systems support for users of SharePoint and Epi-Server (PTC web authors). Access to the PTC SharePoint is granted via addition to the PTC email distribution list(s) and is instantaneous. CMK grant access to EpiServer - see CMS User Training for more information. If queries or issues cannot be resolved, please contact the HR-IMTeam for assistance. 

Please note: to access all pages and navigation in this sub-site, you will need to be logged in with your UniSA username and password via myUniSA or via login on specific pages.

System Alerts

PTC w3 environment archived
- as Google searches were still returning links to old HR webpages from the w3 environment, CMK has now archived the HR w3 environment for us (Wednesday 19 August 2020). Searches will still return w3 links for a while (as they are cached) but users will not be able to open the pages, they will instead receive a 404 error page. If you come across any broken links related to the w3, please let the HR-IMTeam know. 

New PTC SharePoint - a new PTC SharePoint was release in June 2020 in the 'modern' 2019 version of SharePoint. See New PTC SharePoint (v2019) for more details.

See ISTS system alerts on the Service Status Announcements page and PTC System Alerts (archived).