PTC Systems Support

The following links provide resources to assist the relevant PTC teams to respond to end user queries in the first instance. The HR-IMTeam can also provide some systems support for users of SharePoint and Epi-Server (PTC web authors). Access to the PTC SharePoint is granted via addition to the PTC email distribution list(s) and is instantaneous. CMK grant access to EpiServer - see CMS User Training for more information (please note, at 1 June 2021, this site is under maintenance). If queries or issues cannot be resolved, please contact the HR-IMTeam for assistance. 

Please note: to access all pages and navigation in this sub-site, you will need to be logged in with your UniSA username and password via myUniSA or via login on specific pages.


System Alerts

Reminder re new pay rates: the new staff salary rates for professional, academic and casual staff, come into effect in the ‘first full pay period commencing on or after 30 June 2021’ i.e. from Saturday 10 July 2021, as per the staff salary scales published in the Enterprise Agreement 2019 on page 74, 76 and 81 (June 2021). 

CAS Contract acceptance error (due to recent email issues) -  if current casual staff members do not often use their UniSA email account and missed the VCs announcement on 21 May 2021 (with directive to reset their UniSA network login password before 5pm on Friday 21 May 2021), they will not be able to login to Appian and accept further contracts. Please ask casuals to contact IT Helpdesk (x25555) to have their passwords reset (17 Jun 2021).


See ISTS system alerts on the Service Status Announcements page and PTC System Alerts (archived).