1. Intranet
  2. AskIT

IMPORTANT: Starting Wednesday 5 November, the Self Service portal will no longer be available to request IT support. Please raise all your IT support requests via the Interim IT Support page or by calling IT on (08) 8302 5000.

Systems up or down

 

Installing Windows version of f5 BigIP Edge Client

Important:

The use of all Information Technology (IT) facilities at the University of South Australia, including the UniSA wired and wireless networks, is subject to the University's Acceptable use of Information Technology (IT) facilities policy. 


Personal Device use below, for UniSA see Blue Plated devices.

  1. Download Windows BigIP Edge Client from access.unisa.edu.au (Unisa login credentials may be required)
  2. Select the Windows Client from the download page
  3. Open BIGIPEdgeClient.exe
    NOTE: Depending on the browser you use it will be available to open in the top right corner . Otherwise, it will be in your downloads folder. The file name will also contain version number information.
  4. Click Next
    welcome.png
  5. Click Install
    install.png
  6. Program will show a progress bar
    installation.pngNOTE: Your device may advise a software wishes to make changes and confirm if you allow this, click Yes.
  7. Click Finish
    finish.png
  8. Allow your device to run through any available updates etc.
    completing.png

Once successfully installed, f5 will automatically go through the connection process.

 

 

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.