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Instructions to Add Follow-You-Print-Q on macOS Computer

Important:

The University of South Australia is upgrading to a new print management solution called ‘PaperCut’ which also provides ‘follow you printing’.

The transition to the new solution will occur in stages through until the end of 2023 and during this time both the old and new solutions will be supported. Signage will be placed on printers once they have been migrated to PaperCut.

During this transition stage, AskIT pages will highlight where instructions differ from the old solution and when utilising PaperCut.

For further information on PaperCut please see the What’s New page.

Student - Instructions to Add Follow-You-Print-Q

  1. Click the Apple menu from top left and select System Preferences.
    select System Preferences
  2. Select Printers & Scanners
    select Printers & Scanners
  3. Select + symbol from new window
    select + to add a printer
  4. In the next screen select Advanced option.
    Advanced options
    NOTE: If Advanced option is not available then follow steps below otherwise skip to step 5.
    1. Hold Down Control and click the mouse on the empty grey space in the Add window and select Customize Toolbar.
      customise toolbar
    2. Drag the Advanced icon to the toolbar so that it is displayed.
      drag and drop Advanced icon
  5. Select or enter the following:
    1. Select Type: Windows printer via spools.
    2. Leave Device: Another Device.
    3. Enter URL for Follow-You-Print-Q: smb://itupw-eqfollow1.uninet.unisa.edu.au/Follow-You-Print-Q?encryption=no
    4. Enter a suitable Name. Suggested -  Follow-You-Print-Q
    5. Enter a suitable Location. Suggested - Library Printer on any campus
      imageylhw.png
    6. Select Use: Generic PCL Printer OR download and install the Fuji Film drivers and then use FX Print Driver for Mac OS X v2.0.
      image2gw7n.png
    7. Select OK followed by Add.
      Select Printer Driver
  6. You will now be prompted to setup printer settings at this stage.
  7. Click OK

REMEMBER: When submitting your documents to print, you will be asked to authenticate to the Follow You Printer. Enter your UniSA username and password.

  • Username: uninet\<username>
  • Password: <UniSA password>authenticate

NOTE: You can choose "Remember this password in my keychain" option to remember your UniSA credentials for future use. However be mindful if you change your password you need to know how to manage Keychain content on your MAC. If you aren’t familiar with this perhaps consider not saving your login information when you print.

Staff/HDR - Instructions to Add Follow-You-Print-Q (PaperCut)

NOTE: If you have upgraded to macOS Sonoma (OS14) and you can no longer print, you will need to remove the printer and re-add changing the URL to include the following: ?encryption=no.

  1. Open your System Settings
  2. Scroll down to “Printers and Scanners” and select it
    Picture1.png
  3. Click on “Add Printer, Scanner or Fax…” to add your Printer.
    Picture2.png
  4. Ensure that the “Advanced” menu item is available and click on it to open
    NOTE: If it is not then right click on the Toolbar and choose “Customise Toolbar…”. Drag the Advanced item to the toolbar to add it.
    Picture3.png
  5. In the Add Printer window set your fields as follows.
    • Type: Windows printer via spoolss
    • Device: Another Device
    • URL: smb://itupw-prnfoll01.uninet.unisa.edu.au/Follow-You-Print-Q?encryption=no
    • Name: UniSA Follow You Printing
    • Locations: On Campus
    • Use: Generic PostScript Printers
      Picture4.png
  6. Click “Add” and then check the “Duplex Printing Unit” box.
  7. Click “OK”
    Picture5.png
  8. Your Follow You printer is now ready to be used.
    Picture6.png

REMEMBER: When submitting your documents to print, you will be asked to authenticate to the Follow You Printer. Enter your UniSA username and password.

  • Username: uninet\<username>
  • Password: <UniSA password>

NOTE: You can choose "Remember this password in my keychain" option to remember your UniSA credentials for future use. However be mindful if you change your password you need to know how to manage Keychain content on your MAC. If you aren’t familiar with this perhaps consider not saving your login information when you print.

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.