The University of South Australia is upgrading to a new print management solution called ‘PaperCut’ which also provides ‘follow you printing’.
The transition to the new solution will occur in stages through until the end of 2023 and during this time both the old and new solutions will be supported. Signage will be placed on printers once they have been migrated to PaperCut.
During this transition stage, AskIT pages will highlight where instructions differ from the old solution and when utilising PaperCut.
For further information on PaperCut please see the What’s New page.
REMEMBER: When submitting your documents to print, you will be asked to authenticate to the Follow You Printer. Enter your UniSA username and password.
NOTE: You can choose "Remember this password in my keychain" option to remember your UniSA credentials for future use. However be mindful if you change your password you need to know how to manage Keychain content on your MAC. If you aren’t familiar with this perhaps consider not saving your login information when you print.
NOTE: If you have upgraded to macOS Sonoma (OS14) and you can no longer print, you will need to remove the printer and re-add changing the URL to include the following: ?encryption=no.
REMEMBER: When submitting your documents to print, you will be asked to authenticate to the Follow You Printer. Enter your UniSA username and password.
NOTE: You can choose "Remember this password in my keychain" option to remember your UniSA credentials for future use. However be mindful if you change your password you need to know how to manage Keychain content on your MAC. If you aren’t familiar with this perhaps consider not saving your login information when you print.
If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.