IMPORTANT: Starting Wednesday 5 November, the Self Service portal will no longer be available to request IT support. Please raise all your IT support requests via the Interim IT Support page or by calling IT on (08) 8302 5000.

Systems up or down

 

Connecting to UniSA Wireless

  1. Enable wireless on your device (if required)
  2. Open Wireless Manager
  3. Select unisa
  4. Select Connect
  5. Enter your UniSA credentials:
    • Username: <your UniSA user name>
    • Password: <your UniSA password>

NOTE: If a 'Certificate Not Verified' message is displayed, ensure that the certificate shows either the name "wireless.unisa.edu.au" and signed by "DigiCert Global Root CA".
If so, select Connect - otherwise Cancel

You will now be able to surf the internet.

Important:

The use of all Information Technology (IT) facilities at the University of South Australia, including the UniSA wired and wireless networks, is subject to the University's Acceptable use of Information Technology (IT) facilities policy

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.