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How to register for Multi-factor Authentication via the Okta Verify App

  1. Download the Okta Verify App on the mobile device you wish to use for MFA
    1. Apple iPhone: https://itunes.apple.com/us/app/okta-verify/id490179405
    2. Android Phone: https://play.google.com/store/apps/details?id=com.okta.android.auth
    3. Other device: You will need to use the SMS authentication option, please see below
  2. Visit the website https://unisa.okta.com
  3. Sign-in with your UniSA username and password
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    NOTE:     If you have already registered for SMS you will need to verify by this in order to setup the app.
  4. Click ‘Setup’ under the Okta Verify option

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  1. Select the type of mobile device you wish to use and click Next
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  2. This will present you with a QR code you can scan on your mobile device


  3. Open the Okta Verify app on your mobile device
  4. Continue through the Welcome and How it works page until you reach the Ways to Verify page. From this page, click the ‘Add Account’ button
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  5. Choose the account type as Organization
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  6. Select the Scan a QR Code option
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  7. If prompted, allow the app access to your camera
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  8. Position the QR code inside the square on the App to scan the QR code and you will be taken to a page prompting you for push notifications. On this page, select ‘Allow’
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  9. If your phone prompts for app permissions to do this, select Allow
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  10. You will now be presented with a message saying that your account has been added advising that your phone is set up for MFA
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For other options, please see VPN for Staff or VPN for Students.

Important:

The use of all Information Technology (IT) facilities at the University of South Australia, including the UniSA wired and wireless networks, is subject to the University's Acceptable use of Information Technology (IT) facilities policy. 

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.