Systems up or down

 

What phone number can the IT Help Desk be reached on?

This is the recommended contact method for URGENT assistance or a password reset.

  • Internal: ext 25000
  • Local: (08) 8302 5000
  • Interstate & Country: 1300 558 654 (cost of a local call)
  • International: (+61 8) 8302 5000 (we can call you back to minimise your call costs)
  • Hong Kong Baptist University : 800961028 (cost of a local call)
  • Singapore: 8006162338 (cost of a local call)

NOTE: If you believe the IT Help Desk will need to remote into your device to assist, please install TeamViewer prior to calling.

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.