1. Intranet
  2. AskIT
  3. IT Help Desk
  4. IT Contact & Support

IMPORTANT: Starting Wednesday 5 November, the Self Service portal will no longer be available to request IT support. Please raise all your IT support requests via the Interim IT Support page or by calling IT on (08) 8302 5000.

Systems up or down

 

How can I log a Service Request or Incident online?

If this Service Call is Urgent, Critical or relates to Account Access (login details/password or suspicious activity) please call the IT Help Desk on:

  • Internal: ext 25000 (from any UniSA phone);
  • External: +61 8 8302 5000; or
  • Interstate: 1300 558 654 (cost of a local call)

Otherwise, the preferred method of creating a service call is through our Self Service Call page.

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.