1. Intranet
  2. AskIT
  3. Staff
  4. Email, Shared Mailboxes & Distribution Lists
  5. Managing Mailbox
  6. Deleted Items

IMPORTANT: Starting Wednesday 5 November, the Self Service portal will no longer be available to request IT support. Please raise all your IT support requests via the Interim IT Support page or by calling IT on (08) 8302 5000.

Systems up or down

 

How do I recover Deleted Items through Outlook?

NOTE: Deleted Items are only held for 14 days. After 14 days there is no way to recover them.

  1. Open Outlook
  2. Click the Folder tab
  3. Click Recover Deleted Items
    recover deleted items
  4. Select the item(s) you want to recover
  5. Click OK
    select desired emails
  6. Items will then appear in the folder they were originally deleted from

 

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.